Abp Wedding — Not getting any service from ABP Weddings which was promised during plan purchase

I purchase the plan of ABP Wedding with manager assistance service in lieu of Rs 18000 approx from ABP Wedding for my daughter vide their number AW27982020. At that time of purchasing the plan, they promised that they will arrange everything meeting with the party concerned stop but long six months passed the manager detailed is Sushovan Saha of ABP Wedding Shrirampur store, failed to arrange a single meeting with the party concerned. This is very negligent behavior of ABP Wedding. The behavior of assistant manager was found very reluctant his only duty was to send 2- 3 id references.