Abp Weddings — Horrible Exclusive member service of abp wedding

Hi,
I would like to let you know that the exclusive member service of abp wedding is just cheating their customers. We took the service from their agent Soumita Bhaumik, for 10, 000 /- for 90 days, who made us understand that their relationship managers will send exclusive profiles, take care and arrange calls with the prospect’s family and will provide all necessary support to find a good match. Every week they just send 3 or 4 profiles, sometimes without even bothering your search criteria. Our relationship manager Mr Prasenjit Thakur could not set even 1 call till date and we are almost at the end of the service. Extremely disappointed with the service he provided.

I would request the higher authority of abp wedding service to please do take care of the customer commitment which you make at the cost of an exorbitant amount of money. As a paid member we can only search the profile, if someone is paying extra to get the exclusive service, you should understand that it is your responsibility to send exclusive profiles and give better service to find a good match. Most of the times they send free profiles which sometimes we found to be fraud. They don’t even verify the profiles before sending.
The relationship managers do nothing I believe, except for sending 3 to 4 profiles per week. It is total waste to pay the extra just to get 3 to 4 profile which you can also search yourself. I would request the higher authority to take necessary action so that better service can be provided, and not just cheat your customers.