Abp Weddings Complaints & Reviews

? SCAM ALERT: ABPWeddings is extorting users!

My friend was forced to pay multiple times after subscribing in ABPWeddings. Now they're threatening him for more money. This is criminal extortion!
They already extorted 40000 from him.

few months ago my friend bought @ABPWeddings subscriptions for 6k. then they forced him to pay another 5k via multiple call from [protected].
after subscription expired...

I am writing here on behalf of my Son, for whom we are looking for the best correct match for his life . He warned me not to take the abp weddings plan as he already researched about this company performance in the market, he heard from his friends how this fraudster company making people fool.
We bought 3 months 90 days plan, at first they irritated us by calling many times a day to buy the plan, we decided to go for it and bought it by INR 14000RS, they promised us that after soon we buy the plan a relationship manager will call us and will take all the details of the bride we are looking for .But she didn' call, after we pressurized the person who cam to our house ( name not disclosed ) she called us, took our preference and told us that 4 profiles will be sent every week . I forgot to mention also that the executive promised us on the first day that every week 4 new profiles who are not there in abp will be sent .
Till now no profile of our preference has been sent yet, 2-3 profiles that we liked sent it to RM but till now she doesn't responded us well it shows lack of professionalism in her .
I should not hide their name the guy who came to our home, his name is palash deep Ghosh, now he also behaving with us as he know us for the first time
So I am lodging here my complain to take strict action against this fraudster company, who is fooling common people, cheaters, the abp is total scam, is is a complete fraud .

Hello,
I had the worst experience with ABP Weddings. My Abp Wedding Id is : AW74758620.
I subscribed ABP Weddings for "ABP Exclusive 90 one Plan" on 29th May, 2023, for 90 days. The plan was worth rs. 21900. But there was one executive from ABP service department Miss Puja (phone no. [protected]), she constantly called us for 3-4 days and told us there will be a discount so we will have to pay INR 14001 instead of 21900 for the same plan.
While trying to convince us to buy the plan Puja asked my partner preferences made a lot of fake promises that there will be a lot of profiles for me matching my criteria. She on behalf of ABP Weddings promised us that there will be 1-4 boys' profiles will be sent to us by our relationship manager each week till 27th August 2023.
So we paid the money INR 14001 to ABP Weddings and subscribed the "ABP Exclusive 90 one Plan" which includes a relationship manager service.
My relationship manager was Miss Sanchita Roy (phone. [protected]).
From 29th May, 2023 to today 13th June, 2023 SHE HAS NOT SENT US A SINGLE PROFILE MATCHING WITH MY CRITERIA.
Once my father tried to call her, she said SHE DOES NOT HAVE ANY BOYS' PROFILE MATCHING WITH MY CRITERIA. SHE IS NOT SURE WHETHER SHE WILL BE ABLE TO SEND ME ANY PROFILE MATCHING MY CRITERIA OR NOT! SHE SAID I HAVE TO CHANGE MY CRITERIA TO GET ANY PROFILE TO WHICH I DISAGREED.
After that till today she has neither contacted me not sent any profile.

Whenever I am calling her, phone is busy. Also I tried to reach out to Puja via call, but she is neither picking up my phone not responding to my WhatsApp chat.

Today a man ABP wedding customer service called my father and somehow convinced him to change the plan for normal chat service for 1 year because he said the Relationship Manager will not be able to send any profile.

After that I again called the ABP Weddings Customer Service (no. [protected]) and told that now after so much harrasment I don't want any of your plans. I want my full money(INR 14001) to be refunded to me.
After that they have neither yet given my money refund, not confirmed if I will get the money refund back to my account.
I report against ABP Weddings for taking money from us making false promises, and for not being able to provide us the service for which we paid the money.

I request to consumer forum please take serious actions against ABP Weddings and ensure that I get my full money of INR 14001 to be refunded back to my UPI id.
I am the victim of their scam service, please take major actions against them.

Thanks,
Debasmita

I am writing to bring to your attention my extreme disappointment with the services provided by SUBHADIP CHAKRABORTY who is my relationship manager at ABP Wedding. As a premium exclusive member with the Profile ID AW39439579, I had high expectations from your organization, and it is unfortunate that my experience has not lived up to those expectations.

I had opted for the highest package offered by ABP Wedding with the belief that I would receive the best possible services for my special day. However, from the very beginning, Krishnendu has failed to deliver on his promises. He has been unresponsive to my calls and emails, and when he did finally respond, it was with a lack of professionalism and care that is unacceptable for someone in his position.

Furthermore, I have encountered multiple issues with the services provided by ABP Wedding, including incorrect information provided by SUBHADIP CHAKRABORTY and his team, delayed responses, and a general lack of attention to detail. These issues have caused me a great deal of stress and anxiety, and I am extremely disappointed with the overall experience.

I had high hopes and expectations from your organization, which is why I chose ABP Wedding over others. However, the level of service provided by SUBHADIP CHAKRABORTY and his team has left me feeling let down and frustrated. As a premium exclusive member, I expect nothing but the best, and unfortunately, that is not what I have received.

I urge you to take immediate action to rectify these issues and provide me with the level of service I was promised. I trust that you will take my complaint seriously and take the necessary steps to ensure that no other customer has to go through the same experience.

Dear ABP Wedding Team,

I am writing to bring to your attention my extreme disappointment with the services provided by Krishnendu Pandit, who is my relationship manager at ABP Wedding. As a premium exclusive member with the Profile ID AW69988937, I had high expectations from your organization, and it is unfortunate that my experience has not lived up to those expectations.

I had opted for the highest package offered by ABP Wedding with the belief that I would receive the best possible services for my special day. However, from the very beginning, Krishnendu has failed to deliver on his promises. He has been unresponsive to my calls and emails, and when he did finally respond, it was with a lack of professionalism and care that is unacceptable for someone in his position.

Furthermore, I have encountered multiple issues with the services provided by ABP Wedding, including incorrect information provided by Krishnendu and his team, delayed responses, and a general lack of attention to detail. These issues have caused me a great deal of stress and anxiety, and I am extremely disappointed with the overall experience.

I had high hopes and expectations from your organization, which is why I chose ABP Wedding over others. However, the level of service provided by Krishnendu and his team has left me feeling let down and frustrated. As a premium exclusive member, I expect nothing but the best, and unfortunately, that is not what I have received.

I urge you to take immediate action to rectify these issues and provide me with the level of service I was promised. I trust that you will take my complaint seriously and take the necessary steps to ensure that no other customer has to go through the same experience.

Sincerely,

RAKTIMA DUTTA.
16.04.2023

Dear Sir,

Though it is a large mail, request you to go through the details.

This is to inform you that I have registered my brother’s name in ABP Matrimonial on 14th of September
’22 through online payment of an amount or Rs.12000.00/- (Rs. Twelve Thousand Only, 09.09.2022/Axis
Bank) which is termed as ‘Executive’ offer from ABP.
In view of the above, one Mr.Bubai Das from ABP Matrimonial introduced himself who is dealing my
brother’s case and acted as Relationship Manager. The registration was done probably from RaniKuthi
branch, Kolkata where Mr.Bubai is available.
Please note the following details as undermentioned.
1] Name of my brother whose name is registered: RAJIB CHOUDHURY
2] ABP registration number : AW33672295
To start with, before enrollment, Mr.Bubai had promised us to find out suitable bride as per our
requirement. He had promised us a number of offers which did not materialized till date. Age limitation
& preferable locations of bride were clearly explained to him repeatedly through phone and by person
who met him but was not followed at all. Finally, after repeated instruction to increase the age
limitation of brides, he forwarded some [3] photographs on 6th Dec.’23 in a very casual manner. One of
my friend met him twice personally and requested him to do his job sincerely and reminded of his
promises. I have to chase him through WhatsApp or on making phone calls against which he used to
forward some snaps pretty delaying which are already found in general open profiles and can also be
viewed on ‘search profile’ . Even he didn’t bothered to give me any feedback from the very beginning
related to the shortlisted profile of the brides re-sent to him. Whether they are agreeing or not
...nothing is being intimated or communicated from his end. Once I called him on phone and both had a
heated argument regarding his irresponsibility and fake promises. He started shouting, misbehaved and
told that he is NOT engaged with my brother’s profile only ! He has NOT taken any initiatives so far
from his end to shuffle profiles sincerely……….repeated reminders are given from our end….still he kept
silent. Once he was in a long leave sometime during puja and again when he was physically unwell. On
these two occasions, he didn’t even worked out for my brother but went on saying that these days will
be counted and extended.[Validity of membership will be extended]. On chasing several times regarding
feedbacks from selected bride’s end, he responded in WhatsApp as ‘Not interested..due to less
income’…..that’s all…No more initiatives are being taken from his end. One more thing is that, in
maximum cases, he seldom attended my phone calls. Instead of attending my phone, he used to disconnect
immediately and send a message as “ Call you back soon” etc. but didn’t bothered to call me back. The
fact is, as a guardian of my brother, I am posted far outside of West Bengal against which he has taken
an advantage of this. Still, I have my friends, lot of influential relatives etc. there at Kolkata to
fight against such type of misconduct and misdoings from ABP Matrimonial’s end.

What ‘Managerial’/’Executive’ service do ABP provides after digesting a good amount of INR 12000 ? Is
this the example of a ‘Managerial’ service provided by ABP Matrimonials? What special ‘Executive’
initiatives ABP provides to link with bride’s family? What extra initiatives are being taken against
INR 12000? Why empty promises are being given to the customers before the payment? I have each and
every interaction proof with Mr.Bubai Das in my WhatsApp….the dates, the responses he has
given..everything. Last he interacted me on sending 3 profiles on 6th December’’22…………..I had selected
profiles and forwarded to him….today is 5th January….no responses, no more interactions.. nothing ! One
month gone without any information or any interactions from his end. So, by this way ABP Matrimonial
will complete the tenure for membership……….A fantastic ‘’Managerial’’ service is being provided from
your ‘competent’ person..! Is this not fraud or fake services provided from your end? Is this our
responsibility to make repeated calls to take feedback?
Finally…I want my INR 12000/- to be returned back with immediate effect or else, I have no other option
but to take serious legal actions/file complain to consumer care against this fellow or ABP
Matrimonial.
Looking forward for an intervention from your end in order to return the money back with immediate
effect.
NOTE: Attached please find the payment details.

Regards,

Sanjib Chowdhury [ [protected], [protected]]
Samita Chatterjee [ [protected] ]
Rajib Chowdhury [ [protected] ]

NOTE : If required, it will be better if you can call in these abovementioned numbers after 7.00 PM as
everybody is busy in office jobs.

Nothing has been resolved yet...This is for your confirmation once more... We just need our money back and no further options / promises at your end will be trusted / entertained by us anymore !!!
Pl don't test our patience any more...We are still refraining ourselves from negative publicity in the form of reviews in social media platforms or consumer court but plz dont force us to do the same.

They are now sending me a meagre amount of money after all sorts of deductions saying that they will deduct tax, gst, number of profile visits but are not considering the lack of services from their side. I want my full 12000/- back. I had even invested 4500/- initially but that too went in vain. After repeated calls from their agents to put faith and trust once more on them, I had tried and took chance once more with this executive package but again I was cheated as narrated above. Plz help

Rajib choudhury

My phone no is [protected] and [protected]. There was a repeated calls coming from abp weddings. I already informed by call that i dont want any paid membership and dont want any call in my number. But after that also there was a repeated calls are coming in my mobile number [protected] and [protected]. This is my last warning to abp weddings after that i am going to complain against you in consumer court for this type of mental harashment. I am mentally harash from your customer care and continously harash me by calling approximately 4 to 5 times in a day. I dont want any call from your customer care.

Name - saroj kumar dey
Phone no - [protected] & [protected]

My phone no is [protected] and [protected]. There was a repeated calls coming from abp weddings. I already informed by call that i dont want any paid membership and dont want any call in my number. But after that also there was a repeated calls are coming in my mobile number [protected] and [protected].I am mentally harashed by abp weddings customer care and continously harash me by calling approximately 4 to 5 times in a day. I want justice. Please take necessary action against them and help me.

Name - saroj kumar dey
Phone no - [protected] & [protected]

Fake and false promises. No proper service have been provided.
ABP Weddings have cheated us with our money with very pathetic in providing services to their client. After having so many conversations with ABP team, managers, RM, quality team as well I and my family have received no updates or value for our money.
Till date from the day the service started earlier it was on 31st MAY & then on 17th SEPT 22, I have not received any feedback on the profiles I have accepted.
I have clearly asked my RM over-call in the month MAY 22 to not send any fresh profiles until you provide me with any feedback report on the earlier. But the RM - Pranali Surve is never providing the service as per the client's request.
Both I and my Sister had a telephonic conversation with her Manager - post this, however even her manager is the same as her and provided false promises to us of changing our RM and to work on our concerns.
I am going ahead to drop the below people's details and my concerns on all the social media handles that ABP Wedding has hired unprofessional employees who come and visit their client's home with false promises and fraud them with their money. ABP Weddings have always taken money from us and cheated us after.

On 17th Sept Pradnya called to continue the services also apologised for the earlier services promised for a 4month package with offine & online profiles will be shared. Aa soon the services were activated and she stopped responding to calls. I request ABP to take strict action aginst this employess which are maligning the name of the company on immediate basis.

Currently the service I am charged for is: Abp Exclusive 90 MAx
RM: Pradnya [protected]
Earlier RM Manager: Pranali surve [protected]

I have lost all hope from the ABP team. Unethical, unprofessional, inhuman and fraud employees.

They are just Cheating Strategy, asking money,
They call in a disguise parents of bride,
While asking details, Parents are telling different stories,
Calling to customer care the name is not appearing,
Always they are asking for money only
This website should be banned
Thanks
Naba kumar Adhikari
[protected]

ABP Weddings is the worst possible option one can choose to find their suitable match .
They will just take your money and then vanish, the worst customer service.

Took relationship manager service.Gave 33000 to this but became a victim of fraud.They changed non brahmin profiles to brahmin profiles and sent us those profiles which was not in the criteria

Fraud Website

We have very very bad experience with abpwedding.com.
We created profile for my cousin marriage as he is facing with Vitiligo, we need same profiles for him. A sales person name Miss Pradya Malvankar, contacted me on 13/04/2022 to register in special account with abpwedding.com and for that service she ased me to py 4000₹ immediately because the coupon will expire. She called me more than 17 time in one day. And when I register for my cousin, as she committed she sent me 3 photos of different girls and contact number for one of them with out any registration ID. After paying 4000₹ I asked her to provide me registration ID and contact details she sent me wrong details and ID’s. After that call she webt offline. She didn’t picked my call or replied to my message. After almost 100 call to customer care she call me and gave me nonsense reason.
When I told her that I’ll file a IPC420 against her personally and also file a complaint to Ministry of Commerce India, then they tried to convince me to trust them and bla bla….

Also these guys will force you to pay for the subscription immediately, but when you ask for refund then they will show you rulebook and use your money for 45 days.

So Guys Please be aware of this fraud website, they are playing with your sentiments and they don’t care about your situation, they care about money…

I am Mr Samiran Sen had opened an ID account in favour of my younger daughter in ABP Wedding for findings suitable groom. I have paid for
Rs 28000/-. but they are not responding and they are not given any feedback to me as per their promised. Everyone making fun and corrupting. I have big doubt on their modalities. Their indifferent and uninterested attitude is accepted at all level. Hence, you are requested to please investigate the matter properly and a concrete action may be taken against the defaulting personnel. Their name and contact number is given below :-
(a) Debabrata Paul - Contact No. [protected]
(b) Mr Debanjan - Contact No. [protected]
(c) Mrs Labony - Contact No. [protected]
(d) Mr Souvik Niogy -Contact No.[protected]
(e) Mr Pritam Kundu- Contact No.[protected]
(f) Mrs Soma Ghosh- Contact No.[protected]
Necessary assistance may please given to me so that I could get refund from ABP Wedding personnel Kolkata Branch Salt Lake Sec-V
With regards
Mr Samiran Sen

I bought a plan of Rs 12500 initially. After a year an agent contacted us over call and convinced us to buy a 180 days plan worth Rs 9500, as I already had a plan, they reduced the amount to Rs 3800. This payment was made on 12.06.2021. Post this nothing was done from their end.

After number of complaints over call by my mother, they called and arranged a visit on 11.01.2022, the agent Sushmita Saha and Shantanu visited and they acknowledged that there was a service gap from their end and the necessary actions has been taken against the previous advisor and yet again they convinced to make a purchase of Exclusive Matrimony Services for 150 days worth Rs 25000 but they collected the payment of Rs 13000 and very confidently confirmed that this time there will be no service gap and two managers will be assigned.

After this for the couple of days, we received no response from them and then after few days an agent called Khusboo contacted my mother and told that she will be sending two to three profiles over email and whatsapp in a week.

But still we received no response and my mother contacted them and again complained about this after that they whatsapp and emailed us the profiles. Again their service stopped for few weeks and again after repeated calling from my mother to her she emailed me two profiles.

We had already told them about our criteria but still few of the profiles which were shared were not on the basis of the criteria that we requested.

Now, whenever we are calling the three above agents (Shantanu, Sushmita Saha and Khusboo) they are not receiving the calls but when initially when we had a conversation with them, they said that they will be easily available and in case they failed to receive the call then they will call us back. Yet again they are showing their unprofessional behaviors to us.

My mother today (21.02.2022) called Khusboo and Shantanu who didn't receive the call. Agent Sushmita Saha only had my number so when my mother called her using her number she received the call but after realizing that one of her customer is calling her she said that Sushmita is not available and she left her phone somewhere which again is a sign of an unprofessional and ridiculous behavior.

All of our money is hard earned but they are just wasting our time and money. I now want my full money back which is Rs 29300, if you want me to provide you the invoice, I can gladly send you all the invoices. Just need you guys to stop harassing the common people like this and stop promising something which you can't fulfill. We are not here to expand your business, we also have some expectation which you as a company need to fulfill.

If I do not receive any satisfactory response within a week which is on 28.02.2022 then I will gladly contact the Consumer Court and drag you all there as I am very much aware of how all this works.

Kind Regards,

Dahlia Dewanji

Hi,
Both my parents are harrased by repeatedly calling them, even after notifiy them we are not interested.
This is followed by rude behavior during calls.
My parents are mentally harrased because of Swarnali.
Following are the numbers I an getting call from:
[protected]
[protected]

Using their personal number to call both registered as well as secondary number.

My profile Id is AW34920599. I was pursued and convinced to make a purchase of Exclusive Assisted Matrimony Service of Rs 16000 by Agent Satyabrata Samanta (Kolkata- Please check your system because I used his code to pay the money online) on 24.10.2021. Immediately after the payment of money all perusals stopped.

After two working days, after repeated calling on my part, to your customer care, I got a revert call from my...

I had a good faith on ABP Weddings so when customer relationship manager Sonali Maity convinced me to purchase plan initially I have purchased ABP Max 365 and again next day she told me that I don't have that expertise how to communicate with other parties so one expert will be assigned to us and who will search for me and communicate with them on behalf of me. So I purchased ABP_EXCLUSIVE 180_Day's plan and they assigned one relationship manager Syed Rubina Parvin.

In our initial discussion with Rubina she told me that she will provide 3-4 profiles every week during Monday to Wednesday and Thursday or Friday she will share feedback with us but when I didn't receive any I asked her again then she told me that not every week but every 15 days she will provide us feedback and that also haven't received till today (29/09/2021).

From 17th August one month 12 days completed and I have received only few profiles without any feedback and I have searched 3 profiles and one of them shared with her (On 23rd August 2021) for communication but haven't received any feedback yet for that also.

During plan purchase Sonali Maity sales manager told me that If I will purchase on that day then I will get one month extra for my both plans as per on-going offer but still extra one month is missing.

I am continuously getting meaning less service feedback call where I am telling them what I am facing but they are also doing false commitment. When I am trying to call Sonali who assured her help during this plan purchase now not answering my calls or not replying my WhatsApp messages.

When I am try to call Anindita who called me and assured that she will check and take care of the issue which I am facing and she will help me to get the One extra month which was committed during plan purchase. As per their request I have forwarded the WhatsApp chat also but till now no help received.

In market there are many matrimonial sites but still we choose ABP Weddings as because we are little bit sentimental with Ananda Bazar as our earlier generation till now used to prefer reading Ananda Bazar news paper and Patrikas.

Now it looks like some kind of game I am paying that they will send few profiles every week and my role is accept or reject those profiles and again next week will repeat same.

I have tried to communicate this issue over mail but that was also not successful. No one helped me to get the service which they have promised during plan purchase.

After complaining from last two weeks they have stopped sending weekly profile also.

Waiting for your help and support here as we are losing our times as well as trust on ABP wedding's.

I have mail communication details and WhatsApp chat details and I can share those if required for reference.

Profile Number: AW99725354

Regards,
Shantanu
Mobile:[protected]

I have taken paid membership of Rs. 7500/- through Ms. Minal Mhatre ([protected]) for three months. I have paid this payment through net banking dated 21/07/21. After sharing payment details with her, she told me that I will get profiles from 22nd July but unfortunately, I couldn't get any profiles to date, and on 23rd July, I have received a message from her that she is going on leave for 15 days and she had shared me Mr. Subhash Kare number ([protected]) who is her senior, for further assistance but he is not responding to call and email. Also, there was a message from her that from 1st Aug she will have new database access for profiles and after that, she will provide me the profiles but to date, there is no single profile shared with me from the ABP team. Even my profile is also not yet created. Finally, I told her to cancel my membership and refund my cash. Now they are telling me that they cannot refund it. So request to all the people be aware of ABP weddings this is an online scam.

AW33914807 profile UPGRADED ON 24/07/202 paid Rs.17, 000/- ( with Promo code, supplied ) FOR RM SERVICE . As per terms and conditions they are to provide personalized service by sending atleast two profiles according to our requirements. But their RM has sent 2 profiles per week just copying our seared profiles without taking any search from his end not according to our requirements. Their whole team is tied together. No one to solve the impasse. That is only to earn money without service .When asked to return money they said it is not refundable. My question, we have paid for service and if they failed to provide service, refund is absolutely necessary .

Fake commitment made and asked to transfer amount
After that they are not responding well nor receiving any calls and even not replying to mails

We had paid for services wherein we were assigned a relationship manager but the RM (Tejas Kadam) was very rude and impolite while speaking (specially to elderly people). Also no timely update or prompt reply from him inspite of several follow-ups on proposals.

Dear Sir,

I would like to make a complaint against ABP weddings for duping me of Rs 10, 000 in name of fake marriage promises. Kindly request you to help me in getting refund of my money as I’m helpless. I have attached online police complaint for your reference.

Representative Umesh sawant contacting me at late night to avail service which is really annoying n nostagial. Really maintain some etiquette when n how to contact customers

Mr. Umesh sanjay gaikwad. Called us for premium package, when we charged the money. He stopped receiving call. Fake people are running abp wedding. Be aware other people. I will file FIR against Mr. Umesh

Mr. Umesh sanjay gaikwad (representing abp wedding), called us for taking 3 months premium on the condition that he will send us biodata, but after payment he is not ready to receive call..
So fake work by abp wedding

I already had a profile on ABP weddings which had assisted services and was being managed by my father. While my mother came in touch with Bhavesh thakur through ABP Weddings marketing channel. The RM insisted on creating another new profile while there was an existing profile. He made her pay Rs 5, 500.
As per the company's website's terms and conditions one individual cannot have more than one profile. The RM is providing misinformation for the sake of increasing his sale. Also, post creation of profile there has been no assistance and he has blocked my mother's number, the reason why she can't reach him. After calling up the customer care I was informed that the profile was for self service. Bhavesh Thakur had been totally useless and apart from charging us for Rs 5500 has not provided a single service.

A girl accepted my interest on ABP Weddings. Post that calls started coming to me for taking paid membership. I asked representative of ABP to talk that girl, if she is 100% ready then only I would take membership. Then she said, she spoke to that girl and she and her family is ready. Then they made me to take membership. I paid Rs.2800/- When I made contact to that girl, she said she is not ready for marriage. Then I found same girl another profile on ABP Wedding. There are fake profile made by ABP team and they immediately accept interest and ask to pay. After payment they reject request. ABP Wedding is cheating with people. Action must be taken against this fraud ABP Wedding. Please help me get my money backq

This is a fraud site! No feedback on any profiles. Not giving my money back. Cheaters. You will go into loss and never make money. You are all fraudulent people making money out of other people’s hard earned money.

I really hope Karma to take your case someday. I am putting a bad publicity regarding your website and people there who we don’t even know are genuine.

Manisha
Ankita
Alka
Amit
Abhishek Mishra
Subhash

All a great band of fraudsters.

Keep going and cheating people. May God bless you all.

Hi,
This is Yogita Subhedar.
The executive named Umesh Khade took all the details from me with photos via whatsapp and had registered my profile on 2nd Feb 2021 and assured me a good service.
I have attached the Tax Invoice screenshot also to this complaint form.
I am not even able to login through my ABP wedding website since my registeration. Whenever I tried login through the website via OTP, after entering the valid OTP recieved on my registered mobile no the login failed.
This executive told me his name as Umesh Rane but when I called the Customer Service which located at Thane office to raise complaint about the issue I got to know that the executive name is Umesh Khade and Umesh Rane[protected].I have the whatsapp chat with this person Umesh Khade who is decieving me with his fraud name and had promised to assure me good service for which I had paid Rs 8000 yearly subscription.
He keept calling me to pay the amount immediately so that my profile is becomes live.He told me that he had preferable groom profiles for me and forwared me their profile images without their contact details.He told me Ill have to first register so I paid the amount immediately and now he is not even responding to my calls. I did not pay Rs 8000 to get such a worst service. I am attaching the Invoice of my payment as well.

When told this login issue to your executive Umesh Khade or Umesh Rane, he asked me to install the app and then try and that too after calling him so many times he picked my phone today only twice in the morning.
I tried using the app also, but I am facing issues with login to my profile using OTP and also using Forgot password. The website and the application both have glitches. Even after entering valid OTP received on registered mobile number I was not able to login to the application. Also when tried to use Forgot Password link and entering my registered email address, it was giving me error stating that the email address is incorrect. I have taken the screenshots. Will attach to this.
Its total waste of my time with such a worst service. I do not want such a service.
Such executive giving false promises with the fraud name. Very disappointing. I have experience such bad experience just at the beginning of my yearly subscription. I called their customer service number[protected] on 4th Feb 21 and told this issue and asked them to delete my profile and refund the amount immediately. I have also raised a complaint on 4th Feb 21 to their customer care email address [protected]@abpweddings.com But I have not received any response from them yet.
So kindly help me with the refund of the full amount I paid.