ABT Parcel Service Complaints & Reviews

I am monthly customer sending so many goods ..I delivered to pattukottai branch to karanodai branch, redhills, thiruvallur dist.when once reach the branch they call me..I ask them to keep on ur office I will collect next day but they told that how we keep in office how we unload that much and keep in office ..worst service really I m angry

Already the parcel bill has been paid and the service provider charges extra 50 rupees while delivering the item. All charges are included in the bill. but why they charge extra amount.

Dear Sir/Madam,
As above subject I need LR copy for the date of 5th November 2019. Coimbatore to Bangalore

Hi Team,

I have booked a consignment for Bangalore on 20th Mar21. As promised by booking point it should be delivered on 23Mar21, but still not delivered or any update on it.

And also while booking consignment the counter person as forced to pay 300/- extra charge. Even after calling their is no proper response.

Additional their is no clear info my consignment.

Need action on this matter at the earliest.

I have already raised my complaint via phone but I haven't received any calls so hence want to raise my complaint via email. My bike Yezdi was transported from Thiruvalla to Trivandrum which was booked on 25th and I got a call from Trivandrum office stating the bike arrived at its destination on Monday morning. When I visited the Trivandrum office to collect my bike I found that there were a lot of damages on my bike like the Clutch Assembly and Crash guards are broken, the number plate is damaged. This was during my initial inspection as it was still packed, hence not sure of any other possible damages. Can you let me know why is the transportation taken in such an irresponsible manner?

I can understand there might be some scratches but this level of service is not acceptable. Please consider this issue on priority basis and resolve the issue as soon as possible.

Dear ABT Team,

This complaint is regarding cargo service from Bombay ( Vasai) to Mysore (Nakoda Buttons). Also other details is attached herewith [5 receipts(bill)]. And this email was sent to your team on july 26 2020, I have not received any response.

Compliant: You have charged Rs.14.58 per kg in 4 bills of 120 kgs each and Rs.16.56 per kg in 1 bill of 60kgs, where as the actual price of your company is Rs....

Worst parcel service.

I have send the parcel by 19th . Still didn't receive. Their tracking is showing parcel is in Salem . But they promised for 5 days delivery. Now I really don't know when it will reach Ahmedabad

I have shipped my product from bangalore to marthandam 6 master cotton box
They charged 600 rs per cotton box normally it will cost only 200 rupees they increased more than 100 percent per box

Sir, we from echochem have seend 22 boxes to cochin from manglore with lr number 949618 on 13/01/21 the consinment was lying in manglore wherehouse till 18/01/21. On 18th it has been send to banglore where house. The consiment is still lying in banglore. And not yet reached cochin it is already 10 days know i send the consinment. This is not a coustomer frendly behaviour from reputed logistic company.
I request you to kindly do the...

I have booked new Luminous Battery + inverter from bangalore to vedaranyam ABT office (LR. No:879947) on 28/11/2020 (Rs. 1550). I have picked the parcel yesterday (04/12/2020). But the battery parcel is received in open condition and it got demaged also.they have charged 100 rupees as unloading charges.

The vedaranyam office is not in good condition. It is in old condition and inside the building rain waters are there. There is no safety for the customer's parcel.

Now battery inverter is not working. I am totally disappointed with this service from this reputed company (ABT).Rs-16730/- worthy product is got wasted by the parcel service. Who is responsible for this?

From,
Veerasekaran T
[protected]

Dear sir,

I booked my two wheeler from Musiri to Medavakkam chennai by ABT parcel service on 13th Nov 20. I received my vehicle on 18th Nov 20 with damage condition. I asked delivery agent but they didn't provide proper reason. So kindly request to give proper reason to customer and take action about this issues and solve this problem.

I am a regular client of this service and several times noticed the delay in delivery of my booking objects like medicine equipments etc.this time I have booked medicine from Chennai to erode and the booking date was 10.11.2020 at 1.32 pm. On 11.11.2020 afternoon 2 clk I called for the enquiry load was on the same place and I called to head office at Coimbatore to fasten the procedure. Bill no 319727.But again on 12.11.2020 2 clk I called for the updation, from head office they told it is on the way you will get your load on 13.11.2020 or 14.11.2020. So my question is wheather 4 days required to get my product from your Chennai branch to Erode branch. Even after l informed them that the load contains medicines and it is urgent for me to deliver to the patients the staffs never took it as seriously and they were telling it will be done don’t worry. So here I am lodging this complaint and hope my problem will be rectified soon

We are booking material on 7/11/2020 in Avinashi office. Till now we are not receiving our material in Dindigul office and also not getting proper answers from your side (very poor response). LR no : 230803

ABT
Chennai

Sir, 26/6/2020 from coimbatore to changanacherry
LR No . 135577. The device that came with the consignment . One of the 2 item is damaged an item is was dropped off at changananacherry in it the damage item was returned so far no one wad able to send in the perfect solution which is not strange. I have also suffered financial losses. There for, it is requested that a decision be made as soon as possible.

Dear Sir,
We booked 20Packeges From Nagarcoil To tirupur In that 2 Packages Are Fully Damaged And Fully soaked in oil we ask the ABT Person regard This Damages He was Not Giving A Proper Response And His Answer was very Poor and irretating to us So Kindly Request to give Proper Response to the Coustmer And Take Action About this Issuses and solve this problem...

I dropped my luggage on the the 22ne of October expecting a delivery in atleast a week. I had asked them prior to booking coz i needed the books by the time i got home. I called them up a week after and they said that the shipment is still lying in the office. And extremely unprofessional. Coimbatore head office does not respond to anything. They say they'll call you back but they don't. They block your number. They stop answer your calls and finally you end up not knowing anything about your boxes. It's been 10 days today and still no sign. And the tracking (which j started getting only.today) says that it is still lying in Bangalore. Can anyone take responsibility for this ??

I have sent documents in three cartons vide AWB No. 949491 from Mangalore to Palakad on 22nd October.. Regret to inform you that the consignment in question has not reached Palakkad yet (till evening of 30th October).
Please look into and revert urgently and ensure that the same is delivered by 31st October.
Thanks

Dear team,

On feb 29th 2020, bike was given for transportation to udupi from mumbai througb avira parcel services and cash paid 4000 to Mr. Kaushika, still bike is not sent and also if we call and ask kaushik is speaking very vulgr language. While taking bike he had informed that in four days bike will be reached to given location. Its 8 months still not received.

Need bike on urgent basis.

Bike number - MH.47, M. 2648

Kaushik phone number - [protected]

Bike to be reached to Vijay kumar - [protected] (udupi, karnataka)

On 22/10/2020 my cousin has shipped a bike in ABT parcel service office in Tirunelveli to chennai ( Wayno: 852976) . Till today I didn't receive my parcel, online tracking shows that it has reached chennai. But it is currently in madurai. There is some games has been placed by the employee from thirunelveli team. They have got illegal money and exchange other parcel and holder my parcel.. No proper response from their side till now. It's a big shame and waste of energy for myself and I lost 2 working days in office due to this issue. I hope this management will take this as serious issue and take action against the culprits behind this scam.