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Hoya Lens India Complaints & Reviews

www.hoyavisioncare.com/in
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Updated: Apr 15, 2025
Complaints 15
Resolved
3
Unresolved
12
So far, so good. Hoya Lens India is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Hoya Lens India will keep up the work and continue to help more customers with their concerns even better 🤝
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Hoya Lens India reviews & complaints(15)

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S
Sharad Musale
Apr 15, 2025
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Coating complaint

Address: 2 SWAGAT RESIDENCY, RAJEEV NAGAR, NASHIK

Sir
I purchased specs from Swanini Eyewere, Rajeev Nagar Nashik, on 14/02/2025. They suggested using HOYA Glasses, so I placed the order for Hoya Glasses, and the same was delivered after 10-11 days of specs.

upon utilising 8-10 days for the specs; seeing a replica of the front view and raising the complaint with the optical shop, the owner of the optical shop denied replacing the same which was under warranty period...
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S
SudhirAn
from New Delhi, Delhi
Mar 2, 2024
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Progressive spectacle lens lost coating

Hoya Progressive lens for spectacle lost coating though it’s an expensive Type (R)SCDP160 HVP.

On approaching the Delhi office I was told they can’t do anything about it.

Lens purchased from XPERT OPTICIANS, LAJPAT NAGAR, NEW DELHI
ID : 64404917...
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R
rajeev2708
Nov 24, 2023
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Hoya lens - authenticity verification

Dear Hoya Team,

I recently got new HOYA progressive lenses made through one of my local opticians.

I ordered Dynamic Premium 1.67 but in my authenticity card it is mentioned DSPRS167 as the lens type.

What does DSPRS167 mean ? I have a doubt that this code stand for Dynamic Summit and not Premium. Dynamic Summit is one level below Dynamic Premium.

Please confirm. Because the optician...
+1 photos
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D
Dhanu_1
from Navi Mumbai, Maharashtra
Aug 4, 2022
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Product authenticity failed

Address: Vision and style, shop 13, shanti centre, sector 17, vashi, Navi Mumbai 400705

Hi Team,

I had recently bought Hoya Hilux blue control clear lenses from a store in India. I went to check if the lenses block blue light to one of the old shops from where i regularly buy pair of spectacles, the old lenses did block blue light but this new Hoya lenses failed to do so. The store says the product it authentic but i am unable to see the results as it didn't block any blue light. Can you help me with the authenticity...
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H
Hemant2407
Jul 5, 2021
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Product information

Address: Hemant Borade, 502, Mangal Archana, Nahur Gaon, Mulund West Mumbai 400080

I have purchased progressive glasses and I got customer ID Number. How I can verify that the glasses delivered to me are authentic one. Kindly give me the procedure....
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Unnati pardhi
Mar 3, 2021
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Validity check

Dear Sir,
I purchased the Hoya lenses for my progressive number that cost me around 10000rs. I asked the optician about the authenticity of the Hoya card he provided to me. But since last 15 days he is not able to justify it and I am now in full dilemma...are the lenses provided are of Hoya company or not ...as I am not getting any customer care help or any support number to whom it can verified.

Otherwise in future...
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U
Unnati pardhi
Mar 3, 2021
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How I can check the validity of purchased Hoya lenses

Dear Sir,
I purchased the Hoya lenses for my progressive number that cost me around 10000rs. I asked the optician about the authenticity of the Hoya card he provided to me. But since last 15 days he is not able to justify it and I am now in full dilemma...are the lenses provided are of Hoya company or not ...as I am not getting any customer care help or any support number to whom it can verified.

Otherwise in future...
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R
Rajeev Sharadchandra Ratnalikar
from Powai, Maharashtra
Dec 14, 2020
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Eye lens

I have purchased hota lenders from aurangabad, IDcard is 72401840
is it a valid card ?
the quality is very poor and lenses are scratched with single wipe...
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S
Samit Parab
from Mumbai, Maharashtra
Jul 27, 2019
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confusion about offer in progressive lenses in july month.

Address: RACHANA OPTICS ,AMBIKA PLAZA, 90ft road , Gavanpada , MULUND (East) , MUMBAI, Mumbai City, Maharashtra, 400081

Dear sir/ma'am,
My name is samit m. Parab, id card no 67407583. I've made specs in progressive lenses (Amplitude plus) from one 'rachana optics - mulund. I received it on 24/07/2019.
At the time of purchasing, dealer didn't tell me about any offer by hoya lens india in month of july. But when i went to another dealers like ' royal or mayekar opticians nearby, they told me that they are giving 20% discount on hoya progressive...
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S
Sophia Sawant
from Delhi, Delhi
Apr 17, 2019
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coating issue on my new progressive glasses

Address: 1202 JEEVAN USHA CHS,, 21 ST ROAD,BEHIND CHEMBUR GYMKHANA, CHEMBUR,, Mumbai City, Maharashtra, 400071

I purchased new progressive specks in october 2018 and the glass used was of hoya.
Since last month the coating has changed on the right side. I went to the shop from where i purchased it. First he said it was a scratch and there is no warranty on it and i will require to change it. Then he cleaned it and then realized it was a coating issue. But tried to tell me it was nothing to worry about and continue using it. I feel i have been...
+1 photos
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J
jayesh64
from Chandigarh, Chandigarh
Dec 16, 2018
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glass become yellowish

Address: 390023

Purchased from deluxe baroda in april or may 2018. Within 7/8 months glass become yellowish. What is the meaning of high priced lens. Please look in the above matter. Photo is attached herewith. U can check short or long. Assessment is necessary. Do not give excuse. Why we have paid 3000. There is no surrounded then why should we purchase. I will circulate in fb and wp among our large groups. Company had no interest to solve the problem....
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M
maurizio
from Delhi, Delhi
Jul 18, 2018
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faulty lens from hoya and, sold by bon ton janpath

Address: New Delhi, Delhi, 110034

Dear Hoya Management and Team I am a regular customer of Bon Ton, 13, Janpath, New Delhi and buy my specs with Hoya Lenses on 8th Jan 2018 and started facing difficulties right from first few days of wearing this and I complained to Bon-Ton but they took it lightly but again complaining they listen to my request and admit the less are faulty and they suggested me to buy a new pair of lenses so they can get old lenses replaced from Hoya. Cost...
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Y
Yatin Wagle
from Mumbai, Maharashtra
Mar 16, 2018
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spectacle unbreakable lens

Address: Thane, Maharashtra, 400601

Dear hoya team, i have purchased my lens from v a mayekar station road thane. V a mayekar charged me heavily to rs.26 k on the name of hoya lenses. My lenses broke down in 15 months in my pocket. (Without any blow /damage /accident) mr. Singh manager of v a mayekar called mr. Paresh shetye of manager of hoya and mr. Shetye concluded that he will not give any replacement without discussing with me. I am not expecting such irresponsible feedback...
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N
NP Bhagavathi
from Chennai, Tamil Nadu
Jan 10, 2015
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Purchased defective lens

Address: Chennai, Tamil Nadu

Hoya Lens offical vendor Vasan Eye Care, Annanagar Chennai provided us with a defective Hoya lens (Lens type Hard HVP, Certificate of authentication ID CARD NO[protected]. They suggested that the lens needs to be replaced by Hoya Lens Ltd. and not by them. Unfortunately we have not heard back from Hoya nor Vasan Eye care about the resolution. We have made repeated calls to Vasan Eye Care and they keep responding that they will contact us again...
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P
Prashant C Ambre
from Delhi, Delhi
Jan 20, 2009
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Broadband connection

Dear Sir/Madam,
I am a Branch Manager of Hoya Lens India Pvt Ltd, Delhi branch. Our office situated at 2/15, West Patel Nagar, Near Patel Nagar Metro Station. More surprisingly it is just above your Patel nagar office.
I have logged my complaint about Broadband connection to the concern authority on Monday morning. My complaint no is 198.
As a Branch Manager I looking after all my sales & collection activities...
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