Claimed

Hoya Lens India Complaints & Reviews

1.1
Last updated Mar 2, 2024
Complaints 14
Resolved
3
Unresolved
11
Quick Links
Statistics
Share
Contacts

File a complaint to Hoya Lens India

Having problems with Hoya Lens India?

File a complaint and get it resolved by Hoya Lens India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Hoya Lens India
Customer Service Contacts

Hoya Lens India Phone Numbers

Phone
+91 22 2768 6808
16
10
Mobile
+91 98 2092 0994
15
9
Fax
+91 22 2768 6404

Hoya Lens India Website

Hoya Lens India Head Office Address

D 28/5, TTC indl area, MIDC Turbhe
Navi Mumbai
Mumbai City District
Maharashtra
India
400705

Hoya Lens India reviews & complaints(14)

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
SudhirAn
from New Delhi, Delhi
Mar 2, 2024
Report
Copy

Progressive spectacle lens lost coating

Hoya Progressive lens for spectacle lost coating though it’s an expensive Type (R)SCDP160 HVP.

On approaching the Delhi office I was told they can’t do anything about it.

Lens purchased from XPERT OPTICIANS, LAJPAT NAGAR, NEW DELHI
ID : 64404917...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rajeev2708
Nov 24, 2023
Report
Copy

Hoya lens - authenticity verification

Dear Hoya Team,

I recently got new HOYA progressive lenses made through one of my local opticians.

I ordered Dynamic Premium 1.67 but in my authenticity card it is mentioned DSPRS167 as the lens type.

What does DSPRS167 mean ? I have a doubt that this code stand for Dynamic Summit and not Premium. Dynamic Summit is one level below Dynamic Premium.

Please confirm. Because the optician...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dhanu_1
from Navi Mumbai, Maharashtra
Aug 4, 2022
Report
Copy

Product authenticity failed

Address:Vision and style, shop 13, shanti centre, sector 17, vashi, Navi Mumbai 400705

Hi Team,

I had recently bought Hoya Hilux blue control clear lenses from a store in India. I went to check if the lenses block blue light to one of the old shops from where i regularly buy pair of spectacles, the old lenses did block blue light but this new Hoya lenses failed to do so. The store says the product it authentic but i am unable to see the results as it didn't block any blue light. Can you help me with the authenticity...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Hemant2407
Jul 5, 2021
Jul 22, 2021
This thread was updated on Jul 22, 2021
Report
Copy

Product information

Address:Hemant Borade, 502, Mangal Archana, Nahur Gaon, Mulund West Mumbai 400080

I have purchased progressive glasses and I got customer ID Number. How I can verify that the glasses delivered to me are authentic one. Kindly give me the procedure....
Helpful
3 other people found this review helpful
3 found this helpful
1 Comment
Report
Copy
U
Unnati pardhi
Report
Copy

Validity check

Dear Sir,
I purchased the Hoya lenses for my progressive number that cost me around 10000rs. I asked the optician about the authenticity of the Hoya card he provided to me. But since last 15 days he is not able to justify it and I am now in full dilemma...are the lenses provided are of Hoya company or not ...as I am not getting any customer care help or any support number to whom it can verified.

Otherwise in future...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
U
Unnati pardhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

How I can check the validity of purchased Hoya lenses

Dear Sir,
I purchased the Hoya lenses for my progressive number that cost me around 10000rs. I asked the optician about the authenticity of the Hoya card he provided to me. But since last 15 days he is not able to justify it and I am now in full dilemma...are the lenses provided are of Hoya company or not ...as I am not getting any customer care help or any support number to whom it can verified.

Otherwise in future...
Helpful
5 other people found this review helpful
5 found this helpful
Write a comment
Report
Copy
R
Rajeev Sharadchandra Ratnalikar
from Powai, Maharashtra
Report
Copy

Eye lens

I have purchased hota lenders from aurangabad, IDcard is 72401840
is it a valid card ?
the quality is very poor and lenses are scratched with single wipe...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Samit Parab
from Mumbai, Maharashtra
Report
Copy

confusion about offer in progressive lenses in july month.

Address:RACHANA OPTICS ,AMBIKA PLAZA, 90ft road , Gavanpada , MULUND (East) , MUMBAI, Mumbai City, Maharashtra, 400081

Dear sir/ma'am,
My name is samit m. Parab, id card no 67407583. I've made specs in progressive lenses (Amplitude plus) from one 'rachana optics - mulund. I received it on 24/07/2019.
At the time of purchasing, dealer didn't tell me about any offer by hoya lens india in month of july. But when i went to another dealers like ' royal or mayekar opticians nearby, they told me that they are giving 20% discount on hoya progressive...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sophia Sawant
from Delhi, Delhi
Report
Copy

coating issue on my new progressive glasses

Address:1202 JEEVAN USHA CHS,, 21 ST ROAD,BEHIND CHEMBUR GYMKHANA, CHEMBUR,, Mumbai City, Maharashtra, 400071

I purchased new progressive specks in october 2018 and the glass used was of hoya.
Since last month the coating has changed on the right side. I went to the shop from where i purchased it. First he said it was a scratch and there is no warranty on it and i will require to change it. Then he cleaned it and then realized it was a coating issue. But tried to tell me it was nothing to worry about and continue using it. I feel i have been...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
jayesh64
from Chandigarh, Chandigarh
Report
Copy

glass become yellowish

Address:390023

Purchased from deluxe baroda in april or may 2018. Within 7/8 months glass become yellowish. What is the meaning of high priced lens. Please look in the above matter. Photo is attached herewith. U can check short or long. Assessment is necessary. Do not give excuse. Why we have paid 3000. There is no surrounded then why should we purchase. I will circulate in fb and wp among our large groups. Company had no interest to solve the problem....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
maurizio
from Delhi, Delhi
Report
Copy

faulty lens from hoya and, sold by bon ton janpath

Address:New Delhi, Delhi, 110034

Dear Hoya Management and Team I am a regular customer of Bon Ton, 13, Janpath, New Delhi and buy my specs with Hoya Lenses on 8th Jan 2018 and started facing difficulties right from first few days of wearing this and I complained to Bon-Ton but they took it lightly but again complaining they listen to my request and admit the less are faulty and they suggested me to buy a new pair of lenses so they can get old lenses replaced from Hoya. Cost...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Y
Yatin Wagle
from Mumbai, Maharashtra
Report
Copy

spectacle unbreakable lens

Address:Thane, Maharashtra, 400601

Dear hoya team, i have purchased my lens from v a mayekar station road thane. V a mayekar charged me heavily to rs.26 k on the name of hoya lenses. My lenses broke down in 15 months in my pocket. (Without any blow /damage /accident) mr. Singh manager of v a mayekar called mr. Paresh shetye of manager of hoya and mr. Shetye concluded that he will not give any replacement without discussing with me. I am not expecting such irresponsible feedback...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
N
NP Bhagavathi
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Purchased defective lens

Address:Chennai, Tamil Nadu

Hoya Lens offical vendor Vasan Eye Care, Annanagar Chennai provided us with a defective Hoya lens (Lens type Hard HVP, Certificate of authentication ID CARD NO[protected]. They suggested that the lens needs to be replaced by Hoya Lens Ltd. and not by them. Unfortunately we have not heard back from Hoya nor Vasan Eye care about the resolution. We have made repeated calls to Vasan Eye Care and they keep responding that they will contact us again...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Prashant C Ambre
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Broadband connection

Dear Sir/Madam,
I am a Branch Manager of Hoya Lens India Pvt Ltd, Delhi branch. Our office situated at 2/15, West Patel Nagar, Near Patel Nagar Metro Station. More surprisingly it is just above your Patel nagar office.
I have logged my complaint about Broadband connection to the concern authority on Monday morning. My complaint no is 198.
As a Branch Manager I looking after all my sales & collection activities...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy