Abt Parcel Service — They are taking extra money

Address:

J c road kalashipalayam bangalore 500002

Hi. Iam ronya from bangalore iam booked abt service from bangalore to kollam 13july i explained all items total 17item was there they told rs7000 iam only packed my husband is loaded item to vehicle. Then i paid rs7000 to mr veeramani account through google pay. They billed only 3500rs. Why they are taking extra money. I need my money back