ACC Limited — Non receipt of complaint vide ppo number 110790

Address:

400709

Dear sir / maam,

With reference to said subject, mr gopalkrishna udepurkar having ppo number 110790, praman id [protected], had not recieved pension for the month of may 2017.

Repeated grievances had been raised but the resolution as per government of india guidelines is not provided which states that pensioner dont need to be present physically to submit life certificate.in line with same digital certificate had been submitted twice vide epfigms registration number ronag/e/2017/00259, ronag/e/2017/00252, ronag/e/2017/00245 and two more.

But till date we are reciving a response that "your digital life certificate registered in csc is not received to this office till today. It is advised to register your digital life certificate through your pension paying bank or visit to office for digital life certificate". The same response is incorrect as pensioner provides the information about digital certificate to epfo and respesctive bank branches. Further to same epfo and bank branches are supposed to download and validate the same certifiacte from jeevan praman website as per the user access credentials provided by government of india. Thereby csc is not supposed to send the certificate.

Moreover as per epfo circularnumber i/[protected] jeevan pramaan/ 22750, 613, 31402 dated 28/11/2016, 16/01/2017 & 15/02/2017, jeevanpramaan guidelines which states that pensioner dont need to be present physically. But grievance redressal and epfo is denying the same guuideline. Please refer as attached for details.

Besides please find attach with this email requisite life certificate with jeevan pramaan registration slip, epfo circular number ­ i/17 (10) 16 ­17 jeevan pramaan/ 22750, 613, 31402 dated 28/11/2016, 16/01/2017 & 15/02/2017, jeevan pramaan guidelines which states that pensioner dont need to be present physically. The digital life certificate had been submitted on 14th june 2017 vide grievance registration id ronag/e/2017/00252.

Moreover there was telephonic conversation with mr vinod ramtekkar for nagpur epfo office who stated that mrgopalkrishna udepurkar having ppo nnumber 110790, praman id [protected] and aadhar number[protected] need to submit digital life certificate physically but as per circular and jeevan pramaan guidelines pensioner mr gopalkrishna udepurkar dont need to be present physically.

Please go through the grievance thoroughly and then revert. Looking forward for resolution of grievance.
Looking forward for credit of pension for the month of may 2017 vide ppo number 110790.

Thanking you

With regards
Gopalkrishna udepurkar
Koperkhairane navimumbai india
Mobile : [protected]