Accenture India — About technical issue in assessment

On may-5th I have an assessment but while login after the clicking of start start.. I didn't get any questions. I tried many times and I waited for long time. At the time I contact support, they said you will receive further mail regarding this issue. But till now i didn't get any further mail about re-assessment. I didn't get any issues at the time of sysyem checking and during mock test. But at the time of final assessment I get that issue. Till now I didn't get any mail. Some of my friends got re-assessment mails, and some also have technical issues during their exam but they got a mail they are passed the assessment.