Accenture India — Accenture PF not supporting in resolving PF Claim Rejection Issues due to EPS issue

Address:Accenture solutions private limited India finance center-bay 49 (Pf forms), Plant 3, godrej & boyce complex, Pirojshanagar, lbs marg, Vikhroli (West)
Website:www.accenture.com/in-en

Dear Sir,

My Accenture Employee Id was 11455092. I had issue with respect to EPS not getting credited and had informed the Accenture PF Team before leaving the organization. I have been informed that they would be submitting the clarification to EPFO on 17 Feb 2022.

When I raised a transfer claim after leaving organization, it got rejected as clarification was not provided. Upon raising a ticket, I was informed to submit Form 11 again for quick processing on 25 Oct 2022 and I have provided the same and was informed that clarification would be submitted by Dec 22 but nothing happened on the same.

When I try to use the same thread in Feb 23 to inquire the status, but got auto-reply that ticket has already been closed and I had to create a new request on 17 Feb 2023 to get an update on clarification. but now team has asked rejection screenshot from EPFO portal to start the process from scratch again. When I provided all previous communication happened with Accenture Team in the past, they have stopped responding. I am following up since last 11 days with multiple reminders along with EPFO rejection screenshot but in vain. It appears to me that they put some kind of rule to move my email to junk folder.

I want a quicker solution as it's more than 1 year but Accenture Team is not at all in mood to co-operate.

Kindly look in to the matter and do the needful.

Kindly acknowledge for the same.
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