Accenture India — Application got closed in portal saying that your credentials have not met our selection or verification criteria

Hi, I'm Pravalika. I've completed digital assessment and digital technical interview on 22nd and 24th of this month respectively. I was told that I've been selected for both the rounds and eligible for HR interview. I've completed my HR interview as well on 27th july. In that i was told to upload documents on the career portal but after logging in the page was showing blank for me from the start itself. I've contacted the POC and support team but didn't get any response. I've contacted them through mails and calls but didn't get any further information. Now, when i login, i can see the regret information saying that i haven't met selection or verification criteria and closed the application. I haven't uploaded any documents for verification since the portal was not stable and showing blank. I was told that i have cleared all the rounds and completed HR, even HR told me to upload the documents asap for verification. Now, I don't understand on what basis I got rejected/ my application got closed. I've cleared the rounds and was waiting to submit the required documents but because of portal instability, I couldn't do it. Please help me here for clarification. I'm looking forward to hearing from you. Thank you.