Accenture India — Application rejected without any reason;

Hi,

My candiate ID is C11435471.

As per the process I gave the online test and received the official communication that I have made it to the technical interview round. I cleared the technical interview round 45 min long interview and received the email that I have made it to the HR round.
The next day I received a call that there is some issue with my online test and I have to retake the test. The email for the new test was sent to me but I was unable to see the test in the portal. When I asked the helpdesk they told me that no test was tagged to my name. The status in the portal was changed to hold as there is no requirement. I tried calling the HR but no one was picking my call. The next day when I opened the portal I came to know that my application was cancelled.
I have few questions for which I need answer:

1) If I was not able to clear the test or there is something fishy in my test, why did I receive an email saying I passed the test?
2) Why was I invited for the technical interview?
3) Why was I disqualified after clearing the technical round when no online retest was tagged for me?

I have given my maximum effort to clear the online test as well as the technical round.
HR team is not able to send a new online test link.

It would be extremely unfortunate and unfair if I am disqualified over the first round after clearing 2 rounds and now I can not reapply for the next 6 months.

Thanks and Regards
Mayank Goley