Accenture India — Communication assessment outcome is not communicated

I have applied for Accenture ASE role, i have cleared 1 and 2 round, after that I gave the communication round, but while submitting the communication assessment, it took more than 15 minutes, i tried to logged in again but it was showing that you have already given this test, but, It's been 4 months and and still the outcome is not communicated. Though, communication round is not elimination round but still they are not moving my candidature ahead without any reason. I'm on hold since 4 months. And it's high time now, I raised queries against this so many time, but they alwasy closed my query without resolving the issue.
My interview round is still on hold. Please look forward into it.