Accenture India — employee sign in

Address:

Financial district, Gachibowli, Hyderabad, Hyderabad, Telangana, 500032

I can't sign in to my own employee id though i have my l-dap and email address and password. I am facing this issue every time i am signing into or logging into my account. I have contacted two or three times before and asked about how to resolve this but they only provided me a temporary security code. I am certainly able to log in to it but it's asking me for my identification and the code which was to my email, i'm entering that but it's showing a pop up that it's wrong.