Accenture India — Interview Not Conducted

Hello Team,
14th Oct 2023, this was the date of my interview, I have a good internet connection. After completion of system verification, I got the voice test verification where we need to read out the words loudly, but it didn't display any word it goes on saying FENCING WORD and after that i got message like interview cancelled or check whether you have logged in with correct link or not. I have tried reaching out to Accenture helpline and they said to re-login again and I logged in again. It displays the message saying PLEASE WAIT TO BE QUEUED and i waited for 6 hours still there was no response. I have raised the ticket two times but there was no response. It's been one and half month, still I am waiting for one chance.
please, I want to reschedule the interview and I am eagerly waiting for a chance.
Thank You

Your's Sincerely
Yadandla Shruthi
Candidate ID: 7748547