Accenture India — My Candidature is on Hold-from last 1 month

Hi my CID is C9657778 I had a interview on 5th July 21 same day I got mail for LoA document and other documents to upload on portal I have sent those on mail to anusha.[protected]@accenture.com now I am unable to access my access application page blank screen and my status is on hold OPDP as per reply from Accenture helpdesk so please confirm I can get the offer letter or how much time it will take to process please let me know
Also HR is not replying on call and mail.
How I can reach out to them?
Please look into this issue and resolve

Regards,
Ashra Shaik
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