Accenture India — My pf amount is not getting credited

Address:

Chennai

My name is Jayasree. I worked in Accenture from 19 aug 2015 to 20 aug 2017. My pf amount accumulated was around 60000. But in 2019 when i tried for withdrawal of amount there were lot of ECR correction negative entries and my pf amount was -12000. From then whenever I contacted them, they said this will be corrected in one or two months.. but it's been three years and still it is not corrected . Now when i mailed them with same query three times I get three different reply. One reply has request for time till November. One request says they have nothing to do with it and it is to be taken with epfo. One reply is accepting there is some pension fund error happened during that time and will be looked upon.. This keeps on extending and it's been 5years since I left Accenture.
My employee ID 11131158
Uan number[protected]
pH no [protected]