Accenture India — PF Transfer issue Claim Id - MHBAN[protected] ] has been rejected due 2) FATHERs NAME DIFFERS issue

Employee id: 11183873

I worked with accenture services/solutions private ltd at Pune as a Team Lead. My last working day with accenture was 12-june-2022. I have completed all my exist formalities and sent the documents for pf closure and then transfer as per the exit formalities checklist.

I have been chasing accenture PF team, from last 8 months now,
I am getting below error
Your Claim [ Claim Id - MHBAN[protected] ] has been rejected due to : 1) EPS CONT.NOT DIDUCT FROM 04/2021 TO DOL PLEASE CKARIFY. 2) FATHERs NAME DIFFERS

For both issues, provided aadhar card and form 11 ..multiple times now.
Only response I get is :

Kindly note that your basic wages was above 15k per month and we had not included as part of your PF contribution under EPS (Employee Pension Scheme) based on the inputs provided by you through a declaration (Form 11) at the time of joining Accenture…However you were a member of EPS in your prior employment, as per the EPFO norms your contribution needs to be included in EPS too.

As a resolution, some part of your PF contribution needs to be diverted to the EPS account. We have submitted the required information to the PF office for rectification, the rectification activity completed till June 2017, and the balance months period rectification activity to be completed i.e. till the period you were with Accenture.
The clarification letter was taken to the PF office for submission last month however RPFC officials are asked for some changes and additional information on the letter hence the internal team is working on the requirement and the revised letter will be submitted to the PF office shortly.

We will update you once it's done and you can file your PF application.
Kindly acknowledge for the same.

Its been more than 8 months and have raise more than 20 tickets, evrytime, they just close ticket by saying issue resolved, where nothing has been resolved, and also for name, i have checked with all org, i have worked, they have informed, the name is same only, still due to accenture negligence. Its pending from long time.

There is no POC, to address or solve this issue.

Can anyone provide and POC details or help here?

Thanks.
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Accenture India customer support has been notified about the posted complaint.
Mar 27, 2023
Updated by Swati11371316
Hi Team,

Can you please provide update?
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