Accenture India — Provident Fund Transfer

I was working with Accenture till 30th June 2020 and my Employee ID was : 1185937
Requested for online PF transfer couple of times however the claim was rejected by PF field officer with comments
"Claim Rejected WAGES MORE THAN 15000 HENCE NOT ELIGIBLE FOR PERNSION STILL PENSION DEDUCTED CONTACT EMPLOYER".
Since last one year I am following up with Accenture PF Dept, raised mutliple request (PR2358610, PR2588768, PR2483164) and send required documents (Form-11, PF statements etc) several times.
However still PF is not yet transferred and not getting any assistance/response from Accenture PF Dept.
Please assist me to resolve the issue.