Accenture India — Regarding Application Status - Unable to Complete Forms

Dear Sir/Madam,

My name is Sethu Pratheeksha Monick. I recently applied for and was shortlisted for the Chennai Associate-Sales and Solution Enablement position.

For reference, my Candidate ID (CID) is: C7916067

I received an email asking me to login to the Jobs Portal and complete the following tasks:

1. Update Additional Details
2. Complete the Employment Application Form (EAF)

I was able to complete the EAF and have submitted it. However, I am unable to access the page to finish the 'Update Additional Details' task.

Either I am getting a "500 Internal Server Error" when clicking on the link or the page opens but never fully loads up.

Instead, "Please hold on while we fetch your information." message shows up but never completes loading on the Virtual Hiring Assistant page. I have included a screenshot below.

I hope to hear from you soon as I would like to get this resolved as soon as possible so that I can proceed with the application process.

I don't have the contact details for my HR recruiter, so if this is not the correct department for my query, could you please share the contact details for the person/team who can assist in answering my query?

Thanks and regards,
Sethu Pratheeksha Monick