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Accenture India

Accenture India — Tasks are either rejected or approved

I recently received my LOA from Accenture. I was then asked to upload my documents, All of my tasks are approved except Education documents. It is neither accepted nor rejected. Please help me resolve this issue. I am worried that this will lead to not receiving of Offer Letter.
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also i am not able to submit the remaning documents because the tasks are alredy being submitted
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