Accenture India — The response from the company after interview

I attended interview with Accenture on 25 th of June 2021, cleared both assessment and technical interview was the statement given by hr team. I got a mail stating that my candidature status is on hold due to documents submission. I tried submitting the document in the portal but it didn't work . Later I came to know from one of my friends who spoke to a recruiter there that there was a level mismatch during interview. But that was absolutely not my fault they could atleast respond to my mails stating a solution or reason. This s not new with Accenture I hear so many issues regarding their interview process everyone who applies to the vacancies some where are well qualified they cannot keep insulting the candidates without proper response.