Accenture India — Update in UG qualification

I am unable to edit the graduation criteria from BCA to BBA as per the Task rejection comment. I got my UG education detail task rejected with the comment "Kindly update UG qualification as per marks sheet (BBA)". But I am unable to edit or update graduation criteria, as it is uneditable. I tried all solutions suggested by the Accenture HR team, that is opening the website in incognito mode then clearing the cache, and refreshing it. Still, it is uneditable. Please help me with this issue or it is my request to the Accenture document verification team to please kindly change my UG graduation Criteria from B.C.A (Bachelor of Computer Application) to B.B.A ((Bachelor of Business Administration) as mentioned in my UG Mark sheets.