Accenture India — Waiting for hr interview no response from recruiter

Hi myself jagadeesh.
my CID is C9439225 selected for interview for mulesoft developer position and after completion of my interview I got a mail that you selected in 1st round we will forward you to second round. I reply to them ok but after 1month 10days till now I can't receive any mail for second round of my interview. I called so many times to that particular cid talent agent she can't receive my phone call two days back I called to her and she said that "on your name a duplicate cid found" created by the private agency I said to the particular recruiter to process another steps. But there is no proper response from her untill I called to her.so please I request you to fast forward to complete my interview selection. Last 3months I am waiting for this Accenture offer. Plese help me on this. Thank you