Accurate Holiday — Terrible Experience with Accurate Holidays Travel Agency - Unprofessional and Unreliable

Address:	201, 2nd Floor, Krishna Plaza, Sec-8, Rohini, New Delhi, Delhi 110085
Website:	www.accurateholiday.com

I recently had the unfortunate experience of booking a travel package to Manali through Accurate Holidays Travel Agency. I must express my deep disappointment with the services provided by this agency, specifically the tour operator, Ms. Ritika Prajapati, and the manager, Mr. Rahul Panchal. My 3-night and 4-day tour turned into a nightmare due to their sheer incompetence and lack of professionalism.

First and foremost, the accommodation provided to us was nothing like what Ms. Prajapati had shown us during the booking process. The rooms were substandard, lacking the basic amenities and cleanliness that were promised to us. It was evident that no effort had been made to ensure our comfort and satisfaction. This discrepancy between what was advertised and what was actually provided is unacceptable and reflects a complete lack of integrity on the part of the agency.

Furthermore, we had also booked a taxi through Accurate Holidays for our transportation needs during the trip. Unfortunately, the driver assigned to us was uncooperative and displayed a complete disregard for our convenience. Instead of providing a pleasant and hassle-free experience, he made our journey uncomfortable and frustrating. This further compounded our dissatisfaction with the services rendered by the agency.

When we reported these issues to Accurate Holidays Travel Agency, we were shocked to encounter their utter lack of customer support and responsibility. Rather than taking immediate action to rectify the situation, they callously refused to help us and left us stranded at an unknown location. This level of negligence is inexcusable and demonstrates a complete disregard for the well-being and safety of their customers.

Adding insult to injury, Mr. Rahul Panchal, the manager of the agency, displayed a shocking level of rudeness and unprofessionalism when I attempted to seek assistance. His demeanor and tone were highly disrespectful and offensive, leaving me utterly dismayed by the abysmal customer service provided by this agency.

In light of this disastrous experience, I strongly advise against using Accurate Holidays Travel Agency for any travel arrangements. Their inability to deliver on their promises, coupled with their uncooperative staff and disrespectful behavior, has left me deeply dissatisfied and regretful of choosing their services. I sincerely hope that prospective travelers take heed of this review and avoid the tremendous disappointment and inconvenience that I have endured.

It is my sincere hope that Accurate Holidays Travel Agency takes immediate steps to rectify the issues within their organization and improve their customer service standards. No traveler should have to go through the ordeal that my family and I experienced.