Acharya Nagarjuna University — Regarding OD

I have applied for my Original Degree from the date of[protected].
I don't know how to know the status, i've tried to call some university numbers which are available in website but there is no proper response, how to know the status of my OD and when i will get my OD.

When the time i applied my OD, the person who is in the cell asked 300 rupees for postal charges but i didn't pay because there is no information about the postal charge in the website and the staff person is little rude. Please mention the fee structure of OD and status feature of OD.