| Address: | ACTE Velachery,No 1A, Sai Adhithya Building,Taramani Link Road, Velachery,Chennai, Tamil Nadu 600042 - 93833 99991 / 93800 99996 |
| Website: | www.acte.in |
I contacted ACTE for Mulesoft training, and Arjun from ACTE coordinated with me. I explained to him my expectation for the training and asked Arjun to set up a call with the trainer.
I explained well ahead of that once I talk to the trainer and if I am convinced I will be paying for the course. I was looking for architect-level training. Arjun Agreed.
He scheduled a call with trainer (the trainer is an architect ) where I explained my expectation about training and the trainer agreed to it.
I asked Arjun if I can pay in installments but Arjun told me there is no installment facility. I pay the full amount of 22000 rupees on 11th Nov 2022.
After payment I see that some other trainer got assigned to me on 14th Nov. I raised concern with Arjun that trainer is not the one I spoke to. Arjun told no he is of the same experience as Muralidhar and he can teach you about Architect profile training.
I still thought ok and told Arjun I will meet the trainer and if I am not convinced I will get back to him.
Tuesday 15th Nov when I joined the call for training, a trainer who is not worth my expectation is presented. Trainer himself told me I am only 2.5 years experienced and I am myself a fresher. And I cannot teach to your expectations so please get in touch with ACTE.
Since 15th Nov I am talking to ACTE and they were not able to find a resolution and they keep wasting others' time.
ACTE took money from me promising an Architect trainer, but they could not make justice to it. And it is already 10 days now. I need a refund of my amount as I have given enough time to resolve my issues.
It was never told to me before payment that the amount was not refundable. It was never told to me that Trainer as promised will not be provided. The amount was taken in full. So there is no mistake from my end. All the mistakes are from ACTE's end for giving false promises. Hence I deserve to get my money back.
But they are not refunding my amount.
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