Adani Gas Complaints & Reviews

Dear Sir, With respect to new scheme launched by you, We have applied for Gas line new connection as per your scheme, We have already paid the amount for the new connection Rs.6750/- by cheque 31/1/15 CI [protected] COMP[protected]/5/15 "[protected]/7/15 with both complains assurance of within 15 days for con was given.Till our whole soceity is waiting. Pl provide con with INT for the delayed period. Arti D Kanjani Email: [protected]@gmail.com Mo [protected]

I Smt.Sharda Kadwal owner H.No.21, Sector-16, Faridabad hereby submit as under:- Today the 16th june 2015, your team of worker, plumber came to my house to fix the gas pipeline .They have fixed it unmannered consuming double the pipe length.Inspite of my request, they didnot lisned.This way they have 1.used double the pipe length 2.have deface the wall withe unnessary pipe.3.They have further told that I have to pay extra for this fault of their.On my asking to get me to the incharge/manager, the plumber told me that He is all-in-all, very surprising.Now your goodself is requested to inquire the matter and stop supplying the gas to my House until my satisfaction from your side. Regards.

Today I have deposited Rs:- 1685.00 against Gas pipe line (copper) shifting due to Kitchen repairing work As per representative of your company he said it will take 15 days for removing & 10-15 days for restoration, during this much of long period how we can manage without cooking gas Our kitchen repairing work will take 2 days So kindly complete your formality in 2- 4 days, I hope your company can do this work in said time if you put your best afford

Dear sir, We have recently start our adani gas pipeline but installation not done completely. Person who came for installation told us that he is not responsible for attaching pipeline with gas stove, you have to do same from outsiders also company has take 282rs cheque for the same. Pls help for removing the query.

Respected Sir, I have submitted Application for new connection on 1st floor of our Bungalow, ground floor is used by my father where we have adani gas connection. I have submitted all documents and details of form on 5th Dec 2014. I followed then 1 week later they said me that it will take minimum 15 days for verification and upload of the document in system for further action !!! When I called today 9th Jan 2015, surprisingly they informed me that even today I am not registered in your system. Can any one guide me after More than Month what is the process to get the new connection. I have copy of the Original receipt of the Form Submitted duly signed by the Lady at desk - Regards, Kalpesh Solanki (m) [protected]

I HAVE REQUESTED TO ADANI GAS LINE ABOUT SHIFTING OF THE GAS LINE. AS OUR RENOVATION WORK IS GOING ON, WE HAVE REQUESTED ABOUT THE SHIFTING. I HAVE EXPERIANCED THE WORST SERVICE EVER FROM ADANI GAS. WE HAVE REQUESTED AND MADE ADVANCE PAYMENT FOR SHIFTING SIENCE[protected]. AFTER SO MANY CALLS AND PERSONLY VISITING OF ADANI COUSTMER CARE SERVICE AT MEMNAGAR ONE GUY VISITED AT OUR HOUSE AND ONLY COMPLETED HALF OF THE WORK SAYING THAT REMAINING...

I applied for new connection on 12th November 2013, estimate and amount submitted on 28th march 2014, after that fitting of pipe is done but meter is not fitted, after calling many times they said as your turn will come we do the work, so kindly tell me the specific time limit in which my connection is going to complete. Otherwise tell me the procedure to cancel the connection and refund my money. Application no:519021 complaint no:c[protected]

I applied for new connection 6 months before they fitted pipes in my flat. Then after nobody came for fitting of meter. I complained for that and they told me that as your turn will come we will do it. I want to know the specific time limit for it or they do it as their mind says. Please reply my email id:[protected]@gmail.com

This complaint is about that stop generating bills when no one is at home and not using the gas connection, inspite calling customer care several times that to disconnect the connection for a temporary period they haven't paid any attention .As I was living in faridabad Haryana Omake green valley IRIS 803, and during August 2013 we shifted to another country and till date the bills are coming at my address.

I have submitted an application to do refitting of Adani Gas Connection line due to some renovation work going on my home. They have charged me more than 5000 INR for disconnection of a line and for refitting it will be extra based of length of new pipe. I have made a request to do refitting of my connection ON 20TH Aug 2014 and they told me that as per process it will take max 15days to work to be done. My house is under construction and its flooring is pending due to pipeline fitting not done by Adani Gas. I have insisted them to speed the process and make it happen within short period of time. After so many follow-up calls with Adani Gas Customer care they gave me a date of 4th Sep 2014, which was the 15th day (last day) of my request to be completed. Which is still not done. I am paying extra money to labourer at my under construction site due to delay by Adani Gas People. After doing repetitive follow-up calls on customer care number. Their customer care executives are putting my call on hold and if connected then they are not ready to forward my call to their supervisor even asked repeatedly. It is clearly unethical and non- professional. Now they are saying it will take another week or so and stop responding my call. Adani Gas DOES NOT HAVE ANY BUSINESS PROCESSES, POLICY AND EDUCATED STAFF WHO BEHAVES MANNERLY. This is worst publicly servicing compny in Ahmedabad/Gujarat.

Dear sir I am regular customer of Adani PNG since long & my customer ID is [protected]. I am residing at BOPAL but due to education purpose I have shifted to Gandhinagar Last year giving application to disconnect my connection temporarily. Now I am again shifted to Bopal & apply for Re-connection on Dt 21.5.14 & paid necessary amount but no action is taken for reconnection at your end. You are Requested to take-up matter on priority as more than one month over. Pl do needful immediately BALDEVBHAI [protected]

My Customer ID is [protected]. I am in receipt of my latest gas bill # R[protected]. This consists of billing for the duration when our meter was non functional from Jan to May 12, 2013. When I called on the customer care, he asked me to visit the Maninagar office. When I went there on 24th May, a confused and rude customer care rep Jinal Sharma attended me. She told me I have been charged at the rate of 0.619 units a day for the meter non...

Hi, Myself Sandeep Jain. This is regarding Pipeline natural Gas (PNG) service provided by Adani Gas. This is almost 6 months, I approached to Adani gas office located on Drive in Road, Ahmedabad. I submitted my documents and paid all money to take connection. Despite follow up calls for lot many days, Adani gas people are not bothering about fitting PNG connection at my flat. Although while calling cutomer care, they give me assurance to complete in a week but nothing is happening from their end. I am facing lot of difficuly. Please help me to get connection as soon as possible. They provided me customer ID as [protected] after I provided gas connection deposit to them. Regards Sandeep [protected]

My service no [protected] this time they have sent approximate invoice with double consumption. If they htan open eyes to see previous consumption they can understand. Now if we have submitted meter reading on website it didn't work. Now if we have a such issues that cannot pay excess charges then they charge penalty . So pl solve out issues as ADANI GAS CHARGES ARE TEARFUL TO CUSTOMER....

Firstly, Adani Gas bills me on INR 3500/- incl. Service Tax, now they claim that they had forgotten Service Tax++ amounts & I need to repay now, secondly they are asking for an overdue payment of YEAR 2011, god knows how do they expect me to search out records of past two years of what is pending & what is not..!!! On top of it, the officers at customers service centres state that it is your wish whether to pay or not, as we might have forgotten to send you the bill or the original bill might have been replaced.

The above supplier had collected application from Agraval Appt, 100 feet road, Nr. Anandnagar char rasta, The collection of application was done without looking at the customer requirement. when they have started installation of their pipeline in our appartment they have started visiting us in the month of July 2013. Befor that they have sollected advance cheque and same was clear from my bank in the month of March 2013.
When their technical team visited and started surveyaing each aflat they have saied that they can not give connection in Bathroom. Since they have express their inability to give connection we have not opted and request them varbally and by mail in the month of August 2013. I have submitted the scan copy of the receipt/application with my bank account no and bank ifs code.

They were insisting to visit personally and file the refund application. Now same process was aldo done by me on 11/10/2013. Now they say refund will come within 3/4 months time by sheque at your residence.
Sir, I doubt and therefor I have made complaint and would request you to interfear in the matter and get me my money refund with interest.
Regards.

Under customer ID [protected], I recd a bill dt31.05.2013 for Rs731/- for my gas consumption. The closing reading was incorporated wrong as 83.562 instead of 73.000, despite the fact that I had submitted my meter reading as per provisions of the Adani gas, over net well in time.After contacting Adani Gas on phone the said bill was recalculated & I was asked to pay an amount of Rs466/- & I was issued a complaint ticket No[protected] dt 24.6.2013. The next bill was rectified giving the innitial reading as 83.562 and consumed reading as 81.950( lesser than the initial reading), due to their mistake in the previous bill reading, BUT to my surprise and the casual approach of the gas co. a late payment charges of Rs100/- was imposed on me, for no fault of mine.On my repeated telephonic conversations I was assured that this Penalty on me shall be adjusted (Complaint No[protected]dt 5/8/2013). Again on receiving the bill dt 14/10/2013 I observe that the said amount of Rs100/- has not been adjusted.Contacting the said gas co on phone more than a dozen times, the gas co, admitting their mistake, I am directed to pay the full bill amount, with a promise to rectify their error in the next bill (Compl No[protected] dt 8/10/2013) .It is more than 5 months now & the gas agency has not bothered to rectify error at their end.Please arrange to do the needfull.

Dear Sir/Madam, SUB - To START CONNECTION I, Taraben Solanki, have apply for Adani Gas Connection since around 4 Month Ago. I have paid Rs 5000 and also get connection and meter. but my connection/conversation is still not start yet. My Customer ID - [protected]. and Complaint ID is C[protected]. I am complaining since last 2 month at customer complain through Telephone and I got my complain number from this customer complain office. but since last 2 months, I just got timings, that is 2 day, 1 week, or 15 days. but Noone come to start my connection. I have humble request to start my connection asap. otherwise remove my connection and pay my money with interest and compensate me for delaying and harassment for not taking my complaint seriously. Hope so our conversation make worth it and we should to make issue on it. Regards, Taraben Chauhan [protected].

there are n number of complaint in adani gas ltd, a png provider about charging late payment fee of Rs. 100/- in the bill. It can not be justified paying Rs.100/- more in the bill of Rs.300/- means fine of 25%. whereas if anybody has made excess payment company will use this fund for months and when called on customer care they reply we will take minimum three and half month or twenty one days to make the refund. this is the justice customer...

DILIP KANTILAL SHAH.
44,SHAIVALI SOCIETY,
OPP.ADC BANK LTD,
VEJAPLUR ROAD,
AHMEDABAD.380051.
3RD OCTOBER 2012.

To,
Adani Gas Ltd,
8th floor, heritage bldg,
Ashram road, Ushmanpura,
Ahmedbad.380014.

Sub:- Complain for not getting the PNG connection applied from Feb 2008.

Ref:- Application Dated.6/2/2008 & acknowledgment receipt No:1095 of
17/3/2008.

Dear Sir,
With reference to the aforesaid subject I wish to your kind attention for the said subject matter.
I have applied for the PNG connection as stated earlier in Feb.2008 since four year has been passed but we didn’t get any positive reply from your company for PNG connection. I have reminded several times to Mr.Anand [Incharge Adani Gas ltd] for getting PNG connection for said matter but always he replied that you may get connection within one or two month, I can’t understood Mr Anand was gives us assurance that we will get our connection within month or two but FOUR YEAR has been already passed giving this kind of reply.
Please look in the matter and arrange for the Early PNG Connection as time is delayed too much. Treat this matter as most urgent. Otherwise I will compel to proceed in court of law. This is for you kind information.
Thanking you,
Dilip Shah.

C/C: [1] District Consumer Forum.
Shrimali Society,Navarangpura.Ahmedabad.
[2] Consumer Redressal Forum.
CERC, Near Atulayabhavan, Thaltej crossroad, Ahmedabad-380054.