Mahanagar Gas Complaints & Reviews

The call centre people of M/s. MGL did not give me correct and complete details about various payment schemes at first instance .I therefore applied for full payment scheme on 1.4.2026 Ref no WG/O/ 529568/2026 BP No. [protected]

After a few days I came to know that there is an option called fixed daily charges .As I will be leaving Mumbai by next year, I preferred this scheme I sent e mail on 3 Apr 26 requesting switch over...

Helpful

Found this helpful?

Write a comment

M/s .Mahanagar gas company Ltd collects a huge amount as deposit along with the application, even without firm commitment as to when would connection be given.One has to wait indefinitely.This deposit is interest free.Thus the company gets free money.There have been instances where the application and deposit were collected even though there is no scope of laying pipelines in that locality.
This is nothing short of taking people for...

Helpful

Found this helpful?

Write a comment

Address: Bhayander west

I am writing this letter on behalf of all the residents of our building, Saroj Chandra Krupa, located at Swami Satyanand Maharaj Rd, Bhayandar, Mohammed Colony, Bhayandar West, Mira Bhayandar, Maharashtra 401101

Our builder had applied for a new PNG gas connection line approximately six months ago. However, we regret to inform you that no response or progress has been received till date regarding the same.

Due...

Helpful

Found this helpful?

Write a comment

Address: Goregaon west

Website: Mahanagr Gas limited

Hello,

Greetings!!

I am raising this complaint on behalf of my mother against Mahanagar Gas because they send us a gas bill of double the amount every month, and since my parents are not very educated, they pay it every month. But this time, our bill for the month of March came to 8375 rupees directly, which is 4 times higher, and when I called them for information, they were not able to connect with us from...

Helpful

Found this helpful?

Write a comment

Website: www.mahanagargas.com

Cmpany has embezzlement my hard earn money paid paid towards security deposit under CA No. 21XXXXXX1975.

View replies

S

SSanjayP

from MUMBAI, Maharashtra

Feb 24, 2026

This is a totally humbug platform. do not waste your time and energy

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: 604 KRISHNA BUIDING MG ROAD KANDIVALI MUMBAI

Mahanagar gas really need to develop a whatsapp chatbot just like tata electricity bill for the easy payment and less dependence on the bill as the bill, due to the recklessness of the channel of the bill cannot reach upto the consumer on time which result in the dues for the gas bill....

Helpful

Found this helpful?

Write a comment

Address: 604 KRISHNA BUIDING MG ROAD KANDIVALI MUMBAI

The bill generated from mahanagar Gas, due to the negligence of channel of bill, couldn't reached on time for the previous 4 months of the bill which resulted to the dues for the non payment of bill...

Helpful

Found this helpful?

2 Comments

Address: B 804 Prerana CHS Ltd Shimpoli Borivali west Mumbai 400092

SUB- CA no.[protected] issue bill amount Mallika Ajay Ingale
I have received ur bill for period of 4-10-25 to 04-12-25 In this period we r in our native place for marriage ceremony. I am not used single unit in said period. I checked meter reading it shows closing 113, so I humbly requested you that please re-valuate the bill amount and send it to me as early as possible. I am waiting for your reply
Thanking you
Your's...

Helpful

Found this helpful?

Write a comment

Address: KHARGHAR, SECTOR 11, RAIGAD DISTRICT, NAVI MUMBAI - 410210

Respected Sir/Madam,
I, Ms. Sushma T. N. Dubey, residing at Flat No. 8, B36, Tiger Gate, Kendriya Vihar CHSL 3, Sector 11, Kharghar, Navi Mumbai – 410210, had applied for a gas pipeline connection in my flat. Subsequently, I made a payment of ₹6, 385 on 13.09.2025 to Mahanagar Gas Limited via UPI transaction ID[protected].
Despite repeated follow-ups over phone calls with your representatives regarding the payment and...

Helpful

Found this helpful?

1 Comment

Address: Shree Niketan CHS Ltd, Flat 1A,Plot No. 264 St.Anthony Road, Chembur, Mumbai 400071

On 20.11.2025 your technician Mr.M B Singh Id. No. IC/NO12683 and changed 4 Nos. Gas connection valves and charged me Rs.1850 per valve amounting Rs.7400/- and finally settled for Rs 3700/-, I would like to know the authenticity of the payment slip he gave me.

We are Senior Citizens and want a clarity in the system.

Regards

Mohan Iyengar...

Helpful

Found this helpful?

Write a comment

Address: 3/201 Sundar Sarovar Complex, Opp Vijay Sales, Silver Park Area, Mira Road East

I would like to request the removal of the gas box installed at my premises, as renovation work is being carried out. The box needs to be removed to facilitate the renovation process and avoid any possible damage or safety issues....

Helpful

Found this helpful?

Write a comment

Address: Mumbai

CA NO[protected] Mrs Joyce Fernandes
I would like to complain about the high bill that i have received in spite of no usage .From July 2023 the house has been locked and before that all bills have been cleared....

Helpful

Found this helpful?

Write a comment

Address: Hiranandani Fortune City

Gas meter no installed [protected]. wrongly mentioned in bill as [protected]...

Helpful

Found this helpful?

Write a comment

Address: CHEMBUR

Four emergency number has been provided common for gasleak, gas stop, fire. I tried ringing for gas stop in all four lines it is stating your call is important to us and i waited from 10 minutes but no reponse This is kind of reponse of emergency number if there is fire or gas leak mgl will respond after full damage has taken place. Please keep separte number for gas leak, fire and seperate for gas stop. Otherwise your emergency number is...

Helpful

Found this helpful?

Write a comment

Address: MGL Kharghar

Website: www.mahanagargas.com

Hi,
I had applied for a new connection with the Mahanagar Gas at Kharghar.
the Requisite fee already paid at the time of Application.
initially it was informed to me that the installation will be done within 45 days.
but not its been more than 2 month they are just buying time by telling within a week it will be installed as they cannot come to the Building for one connection....

Helpful

Found this helpful?

Write a comment

Dear Mahanagar Gas Limited Team,

I hope this message finds you well.

I am writing to bring to your attention a significant discrepancy in my gas bill for the last month. Typically, my gas bill ranges between ₹1200 and ₹1500. However, I was shocked to receive a bill exceeding ₹3000 for the previous month. This amount is unusually high and unacceptable.

I kindly request you to investigate this issue and provide a detailed explanation for the sudden increase. Additionally, I would appreciate it if you could revise my bill accordingly to reflect the accurate usage and charges.

Thank you for your prompt attention to this matter. I look forward to your swift resolution.

Best regards,
mahadev bandelkar
CA number[protected]
ph- [protected]

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Website: www.mahanagargas.com

I am PNG customer of MGL with CA No[protected]. I have received wrong bill from last two months (Dec 24 & Feb 25). These bills are not as per meter reading. I had received SMS containing link to submit meter reading was not working. Also meter reading submitted through mobile app was not considered for billing. No proper support from customer service.
Kindly provide rectified bill & adjust earlier paid amount.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: MAITRI RESIDENCY, NEAR TRIMURTI TOWER, MALAD-WEST

TO MGL,
Against the Complaint Number: MGL33848230 & MGL33848229 Faulty Meter.
We request you to please send the Engineers for Checking the Faulty Meter. Forcibly we are ready to pay the Charges for the same.
Kindly confirm the Date & Time for the Visit
Please note we cannot wait for 48 Hours hence send in your person on given date & time failing which the charges would be on You.

Regards, Narendra...

Helpful

Found this helpful?

Write a comment

Address: 307 Galaxy, Shrishti Complex, Saki Vihar Road, Powai Mumbai 400072

There is a leakage of a gas pipeline at my home. I can smell the bad odour too and hissing voice as gas leaks. Although I have switched off the knob, I need urgent help.

My C.A. number is[protected].

Thanks
Seema Bhaskar
Contact no [protected]

Helpful

Found this helpful?

Write a comment