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Mahanagar Gas Complaints & Reviews

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Updated: Apr 18, 2026

Complaints 723

Resolved

99

Unresolved

624

So far, so good. Mahanagar Gas is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Mahanagar Gas will keep up the work and continue to help more customers with their concerns even better 🤝

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Mahanagar Gas reviews & complaints(723)

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M/s .Mahanagar gas company Ltd collects a huge amount as deposit along with the application, even without firm commitment as to when would connection be given.One has to wait indefinitely.This deposit is interest free.Thus the company gets free money.There have been instances where the application and deposit were collected even though there is no scope of laying pipelines in that locality.
This is nothing short of taking people for...

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Address: Bhayander west

I am writing this letter on behalf of all the residents of our building, Saroj Chandra Krupa, located at Swami Satyanand Maharaj Rd, Bhayandar, Mohammed Colony, Bhayandar West, Mira Bhayandar, Maharashtra 401101

Our builder had applied for a new PNG gas connection line approximately six months ago. However, we regret to inform you that no response or progress has been received till date regarding the same.

Due...

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Address: Goregaon west

Website: Mahanagr Gas limited

Hello,

Greetings!!

I am raising this complaint on behalf of my mother against Mahanagar Gas because they send us a gas bill of double the amount every month, and since my parents are not very educated, they pay it every month. But this time, our bill for the month of March came to 8375 rupees directly, which is 4 times higher, and when I called them for information, they were not able to connect with us from...

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Website: www.mahanagargas.com

Cmpany has embezzlement my hard earn money paid paid towards security deposit under CA No. 21XXXXXX1975.

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S

SSanjayP

from MUMBAI, Maharashtra

Feb 24, 2026

This is a totally humbug platform. do not waste your time and energy

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Address: 604 KRISHNA BUIDING MG ROAD KANDIVALI MUMBAI

Mahanagar gas really need to develop a whatsapp chatbot just like tata electricity bill for the easy payment and less dependence on the bill as the bill, due to the recklessness of the channel of the bill cannot reach upto the consumer on time which result in the dues for the gas bill....

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Address: 604 KRISHNA BUIDING MG ROAD KANDIVALI MUMBAI

The bill generated from mahanagar Gas, due to the negligence of channel of bill, couldn't reached on time for the previous 4 months of the bill which resulted to the dues for the non payment of bill...

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Address: B 804 Prerana CHS Ltd Shimpoli Borivali west Mumbai 400092

SUB- CA no.[protected] issue bill amount Mallika Ajay Ingale
I have received ur bill for period of 4-10-25 to 04-12-25 In this period we r in our native place for marriage ceremony. I am not used single unit in said period. I checked meter reading it shows closing 113, so I humbly requested you that please re-valuate the bill amount and send it to me as early as possible. I am waiting for your reply
Thanking you
Your's...

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Address: KHARGHAR, SECTOR 11, RAIGAD DISTRICT, NAVI MUMBAI - 410210

Respected Sir/Madam,
I, Ms. Sushma T. N. Dubey, residing at Flat No. 8, B36, Tiger Gate, Kendriya Vihar CHSL 3, Sector 11, Kharghar, Navi Mumbai â€“ 410210, had applied for a gas pipeline connection in my flat. Subsequently, I made a payment of â‚¹6, 385 on 13.09.2025 to Mahanagar Gas Limited via UPI transaction ID[protected].
Despite repeated follow-ups over phone calls with your representatives regarding the payment...

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Address: Shree Niketan CHS Ltd, Flat 1A,Plot No. 264 St.Anthony Road, Chembur, Mumbai 400071

On 20.11.2025 your technician Mr.M B Singh Id. No. IC/NO12683 and changed 4 Nos. Gas connection valves and charged me Rs.1850 per valve amounting Rs.7400/- and finally settled for Rs 3700/-, I would like to know the authenticity of the payment slip he gave me.

We are Senior Citizens and want a clarity in the system.

Regards

Mohan Iyengar...

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Address: 3/201 Sundar Sarovar Complex, Opp Vijay Sales, Silver Park Area, Mira Road East

I would like to request the removal of the gas box installed at my premises, as renovation work is being carried out. The box needs to be removed to facilitate the renovation process and avoid any possible damage or safety issues....

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Address: Mumbai

CA NO[protected] Mrs Joyce Fernandes
I would like to complain about the high bill that i have received in spite of no usage .From July 2023 the house has been locked and before that all bills have been cleared....

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Address: Hiranandani Fortune City

Gas meter no installed [protected]. wrongly mentioned in bill as [protected]...

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Address: CHEMBUR

Four emergency number has been provided common for gasleak, gas stop, fire. I tried ringing for gas stop in all four lines it is stating your call is important to us and i waited from 10 minutes but no reponse This is kind of reponse of emergency number if there is fire or gas leak mgl will respond after full damage has taken place. Please keep separte number for gas leak, fire and seperate for gas stop. Otherwise your emergency number is...

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Address: MGL Kharghar

Website: www.mahanagargas.com

Hi,
I had applied for a new connection with the Mahanagar Gas at Kharghar.
the Requisite fee already paid at the time of Application.
initially it was informed to me that the installation will be done within 45 days.
but not its been more than 2 month they are just buying time by telling within a week it will be installed as they cannot come to the Building for one connection....

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Dear Mahanagar Gas Limited Team,

I hope this message finds you well.

I am writing to bring to your attention a significant discrepancy in my gas bill for the last month. Typically, my gas bill ranges between â‚¹1200 and â‚¹1500. However, I was shocked to receive a bill exceeding â‚¹3000 for the previous month. This amount is unusually high and unacceptable.

I kindly request you to...

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Website: www.mahanagargas.com

I am PNG customer of MGL with CA No[protected]. I have received wrong bill from last two months (Dec 24 & Feb 25). These bills are not as per meter reading. I had received SMS containing link to submit meter reading was not working. Also meter reading submitted through mobile app was not considered for billing. No proper support from customer service.
Kindly provide rectified bill & adjust earlier paid amount....

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Address: MAITRI RESIDENCY, NEAR TRIMURTI TOWER, MALAD-WEST

TO MGL,
Against the Complaint Number:Â MGL33848230 &Â MGL33848229 Faulty Meter.
We request you to please send the Engineers for Checking the FaultyÂ Meter. Forcibly we are ready to pay the Charges for the same.
Kindly confirm the Date & Time for the Visit
Please note we cannot wait for 48 Hours hence send in your person on given date & time failing which the charges would be on You.

Regards,...

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Address: 307 Galaxy, Shrishti Complex, Saki Vihar Road, Powai Mumbai 400072

There is a leakage of a gas pipeline at my home. I can smell the bad odour too and hissing voice as gas leaks. Although I have switched off the knob, I need urgent help.

My C.A. number is[protected].

Thanks
Seema Bhaskar
Contact no [protected]...

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Name transg=fer online request not accepted as payment is outstanding
Paid one month back confimred the same from customer care support team
they told to send email to customer care email and i sent 1 month baack but no resolution...

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Since last Saturday 05Oct my Gas connection has been disconnected and have filed complaint to reconnect the same on 08 Oct. Complaint no. 9014388 CA NO.[protected]. They registered the wrong complaint though I explained the whole situation again& again. Every day I am calling the call center for status of the Complaint requesting for quick action since not able to cook and have senior citizen at home but getting the same reply "your request...

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They do not reply to complaints.Only the docket number will be given and thereafter they send SMS that complaint has been resolved. without giving answer This is the height of arrogance .

MGL is monopoly supplier for each locality like cable TV.You have to tolerate their bad srvice and exploitation. Govt does not control the monopoly suppliers.