Mahanagar Gas
Mahanagar Gas Limited
Customer satisfaction rating: 16%
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598
COMPLAINTS
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Mahanagar Gas Customer Care

Address
G-33 Block, Bandra-Kurla Complex, Bandra (East)
Mumbai
Mumbai City District
Maharashtra
India - 400051

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
298
down
74

Phone:
Phone:
up
192
down
60

Fax:
Fax:
+91 22 2654 0092  

Additional info

Walk-in Centers

Bandra

Pay & Accounts Office,
Ground Floor, Near Family Court,
Bandra Kurla Complex, Bandra (East)
Mumbai- 400 051

Kandivali

Row House No-2,
Shivalik Tower, Trishul Complex,
Poisar, Kandivali (East),
Mumbai- 400 101

Mulund      

Shop No- 10, Ground Floor,
Arunodaya Shopping Complex,
Arunodaya Nagar, Mulund (East),
Mumbai- 400 081

Thane      

101 & 102, Landmark Arcade, 
Eastern Express Highway,
Louis Wadi,
Thane (West),
Thane - 400 064

Sanpada

Siddhant, Plot No. 291,
Behind Appetite Hotel,
Near NMMC Ward Office,
Turbhe Village,Sector- 22,
Sanpada, Navi Mumbai -400 705

Mira Road

Shop No. G-3/4,Giriraj Tower,
Saibaba Nagar,
Mira-Bhayander Road,,
Mira Road (East)
Thane - 401 107


View More Information...

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Customer satisfaction rating
Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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16%
Complaints
598
Pending
0
Resolved
93
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

Mahanagar Gas Complaints & Reviews

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I had submitted all the required documents for the address and name transfer long back. The name has been tranferred but the...
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CA[protected]. I am getting very high bill from last 6 months. We had gone to BKC office, Mumbai for this. They asked us to log complaint to verify meter and request for change, if found faulty. I request to send Engineer to verify meter.

Regards,
Abdulgafur Mir
Sep 20, 2021
Updated by Abdulgafur Mir
No visit nor call from MGL. Please look into it
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    Gas meter reading was taken on[protected]. I request you to intimate me regarding next meter reading on my mobile. The registered mobile number with you is of my brother.
    Thanking you,
    Yours faithfully

    (Ashok G. Neglur)
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      During may 23 rd I travelled to mumbai from Coimbatore (my home town) and from then on I was staying in Coimbatore and doing all my official works from Coimbatore home

      I have received the bill for 2000+ rs for the last month which I didn't use it
      Kindly rectify this issue asap

      Connection number ca[protected]
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        Fire is coming outside the burner
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          Hi Sir
          My name Anjulika, I paid Rs. 6135 /- on 24th April 2021 but not yet connection done by mahanagar Gas in Thane.

          what can i do
          plz. help regarding this
          Add. Room no 806, Bldg. No 9, Dharamveer Nagar, Tulsidham Road, Thane 400607.

          Thanks
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            Since the last meter read, the usage of gas has been just 10 units. And this is considerably consistent. The usage has been same since the beginning of the year. The meter reading this time was way too high around 70units was used. This is a mistake. Please do get back to us. If there is a problem in reading we should know. Thank you.
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              We have connected one single gas stove in one out of the 3 outlets, but are not receiving gas supply in this outlet, although the stove in the other 2 outlets are working fine.
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                I had brought to notice to emergency services of the rusty pipes in our building when they had come for leakage. But no one...
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                Person came on 6th auguest for collecting cheque. Due to not adjust last payment done on 6th june refuse to pay he has given warning that i have right to give u diconnect memo ! why u r giving this much authority to person who is coming for collecting cheque ? c no.[protected] m. No. [protected]
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                  Dear All,

                  I have transferred my PNG connection from old consumer to new
                  so i have submitted the complaint...
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                  Sir
                  I kantilal punamiya my bill no is[protected] this gas in not used in last 4 month still the gas bill came to 1300 so I requested u to look after this as soon as possible
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                    My apartment is closed from last 4 months, then how come bill was generated for 1249/-.
                    I need a clarification for...
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                    On 20 July 2021 I by mistake pad paid my bill if Rs 1245 twice as such I paid Rs 2490. My BP No: [protected] and CA No:[protected].

                    Therefore, please adjust the extra mount paid against the bill that is to be paid in September 2021.

                    Thanks
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                      Hi Sirs

                      I would like to inform that my BP : [protected] and my CA :[protected]. My mother who had been residing in my flat had to go to Goa in October 2020 and my Flat was locked and the Gas was switched off while leaving.

                      I had been paying the bills which had been coming to my email as when have received the bill for Aug 21 dated 23.8.2021 with the bill amount of Rs.3321.00.

                      On Sunday 29th August, my mother came back and had been to your office in Mira Road near the Police chowkie with the screen shot of the meter reading. But they did not entertain her request for making the correction.

                      Kindly advise me what should I be doing as the person informed that we should be making the payment and then later they will try to see what to do.

                      Please advise how to have this issue resolved

                      Kindly advise what should
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                        Dear sir / madam
                        my BP no. is [protected] and I wanted to know how to generate my bill everytime in my absence. I locked...
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                        We raised request on 29.06.2021 for reinstallation of mgl gas meter and piped gas connection on completion of renovation of...
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                        Since from 2 months my house is locked and we did not used Gas and then also the bill is too much without using.So kindly...
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                        Mahanagar Gas — Higher side bill for last three months
                        S
                        Svjoshi
                        Jul 27, 2021Jul 12, 2021
                        CA...
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                        MGL acknowledged application and full fees in the month of Jan 21, meter installation and gas service connection yet to be provided.
                        MGL Officials and contractors doesn't looks promising and failed to work on their own comittments.
                        Very worst service as public utility.
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