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Mahanagar Gas Complaints & Reviews

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Last updated Feb 14, 2024
Complaints 698
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Mahanagar Gas Phone Numbers

Toll free
1-800-229944
314
93
Phone
+91 22 2401 2400
203
73
Fax
+91 22 2654 0092

Mahanagar Gas Website

Mahanagar Gas Head Office Address

G-33 Block, Bandra-Kurla Complex, Bandra (East)
Mumbai
Mumbai City District
Maharashtra
India
400051

Mahanagar Gas reviews & complaints(698)

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S
Shy_Iy
from Mumbai, Maharashtra
Feb 14, 2024
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4X increase in gas units and high bill amount

Address:Mumbai

Hi,
I have not used gas frequently since 23rd December 2023 until 31st Dec 2023. Also, I have been out of Mumbai from 1st Jan 2024 to 12th Jan 2024.
Despite this infrequent use and absence, my bill for the period 8th Dec 2023 to 31st Jan 2024 shows 21 units. My earlier billing cycles normally is 4/5 units per two-month cycle for a family of 1-2 individuals. This is shocking.
We request your team to look into it promptly...
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A
Abbee
from Mumbai, Maharashtra
Dec 14, 2023
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MGL Gas Billing

Address:BKC Mumbai
Website:MGL

MGL has failed to deliver bills at the correct address on time. They deliver bills more than 10 days of the bill date and then expect bills to be cleared withing two days. The consumer may be out of town. MGL then imposes an irrational fine for delayed payment...
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I am writing to file a grievance regarding the illegal disconnection of my gas supply. Here are the details:

- **Consumer Account (CA) Number:**[protected]
- **Complainant Name:** Shobha Raut
- **Date of Incident:** 8th December 2023

On 8th December 2023, Patrick Barreto and Anna Barreto (owner) of the flat, without our consent, unlawfully disconnected the gas line. The Mahanagar Gas representative...
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Address:Sector 5 Suryakiran, 43 New Panvel East

I am Sankar Viswanathan

BP No.[protected]

CA No.[protected]

inside our House, PNG connection pipe, Meter yet to be given.
on -7.08.2023, one Mr.Manish came and inspected and informed that connection is possible. Reminder telephoned on 31.08.2023, 21.09.2023, 04.10.2023. to customer care - DOCKET No. 7531272. No response till date,

Please attend immediatelty.t...
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S
Seeta Shinde
Oct 3, 2023
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Meter reading issue

Having issue in meter reading please check as soon as possible...
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J
JS Holidays
from Trimbak, Maharashtra
Aug 11, 2023
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Connection Not Received

Address:Sky Avenue CHS Ltd Sector 34 Kamothe Navi Mumbai

Dear Mahanagar Gas Team,

I hope this message finds you well. I am writing to express our deep concerns regarding the prolonged delay and apparent lack of communication from MGL Officials in regards to the gas connection and pipeline installation at Sky Avenue CHS Ltd, Sector 34, Kamothe, Navi Mumbai.

As you are aware, we were provided with a written assurance that by the end of July, our society would be seamlessly...
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A
Aniwar
Jul 25, 2023
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Extortionate bill

Our last bill amounted to approximately 4189 rs which is extortionate and it is a complete rip off, we opted for the gas pipeline thinking that it would be cheaper than cylinders however it turns out otherwise. please look into this or else I will escalate it further

customer no is[protected].

kindly look into this and get it fixed.

contact me on [protected]@gmail.com...
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S
sudhir manohar dixit
Jul 22, 2023
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Billing at concessional rate

Ca no.[protected]
b p no. [protected]

as i am going abroad request for billing at minimum rental charges...
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K
Kumars511
from Mumbai, Maharashtra
Jul 20, 2023
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Billing dispute

My BP no.[protected]
You have added 1000 rs extra as security deposit
Although I have already paid 6700 rs
This is not fair so remove that amount

Regards
Kumar
[protected]...
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A
AmyBan
from Mumbai, Maharashtra
Jul 19, 2023
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Incorrect Billing - Docket 7334762

The first bill I received from Mahanagar gas was billed from April 2021 but the connection at my home started Dec 2021. I was incorrectly billed for 7 months. I had raised multiple complaints with Mahanagar gas, but all I have is a new docket no. every time and no resolution. latest docket no. - 7334762 I have asked them to give me a revised bill minus the extra charges added for the initial 7 months and to waive off the late fee. But everytime...
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J
JDT
from Mumbai, Maharashtra
Jul 16, 2023
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Excessive Billing + Bill not provided

Address:Isha prasad, Shivaji Park, Dr. M.B.Raut Road

I had written a letter to MGL on 30.05.2023 and given meter reading snapshot showing 00055144. (CA No[protected], BP No. [protected]). My building-Isha Prasad- is slated to go under redevelopment hammer and therefore I vacated my premises on[protected], i.e. next day. Upon request of developer, the meter was decommissioned on 22.06.2023 when the meter reading showed 00055246.
I have now received a payment reminder for Rs. 1, 703 for...
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K
Kiran_Maru
Jul 2, 2023
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Highly charged Bill Amount in 2023

Address:Mira road East, C Cube Building – G-001 & G-102, Harias Dream Park, Mira Bhayandar Road, 401107. LandMark: near vedant school.

Sub : High Bill Amount
Ref : CA No.:[protected]

I am getting charged excessive bills since last 6 months
Further moreover in the month of Jun 2023 they charged excess of 1200/- as arrears ( FYI, there is no outstanding bill from our end, SS attached here with) so please make correction in June month’s bill and send it correct bill to us as soon as possible.
There should be default in meter or Gas...
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K
Kiran_Maru
Jul 2, 2023
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Highly charged Bill Amount

Address:Mira road- east, C Cube Building - G-001 & G-102, Harias Dream Park, Mira Bhayandar Road,401107 LandMark: near Vedant school.
Website:www.mahanagargas.com

Sub : High Bill Amount
Ref : CA No.:[protected]

I am getting charged excessive bills since last 6 months
Further moreover in the month of Jun 2023 they charged excess of 1200/- as arrears ( FYI, there is no outstanding bill from our end) so please make correction in June month’s bill and send it correct bill to us as soon as possible.
There should be default in meter or Gas leakage issue.
br...
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V
vinimehe
Jun 30, 2023
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High bill amount in my bill for June month

Address:15/B/66, Manish Nagar, Andheri West, 400053

My bill amount is quiet high for the month of June 2023 CA no[protected] as the house was earlier rented and has been vacated from 30/04/2023 onwards
Being the vacant flat my bill amount raised is rs 1131/-

please look into the matter and reduce the bill accordingly as i need to make the payment before due date i.e. 07/07/2023...
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M
Magduma
Jun 26, 2023
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Gas pipeline- New connection

We have registered our complaint on the Mahanagar Gas pipeline regarding new connection. We called them 8times in a row but no one has turned up.
This is highly unethical and unprofessional. Everytime we call the customer care support they say we will receive a call from superior within 24hrs-48hrs, still we are waiting for the call. There is existing pipeline in the building premises the technician has to come and visit the place...
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M
Magduma
Jun 26, 2023
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Gas pipeline

Address:Mahalaxmi

We registered our complaint on Mahanagar Gas customer number as good as 8times in a row. Everytime we call they take our complaint but do not respond back. We get a patent reply saying within 24hours the team superior will call back but still we are awaiting for their reply.

The technician was supposed to visit the house for new gas connection but its been 3months now no one has turned up. This is quite unethical and unprofessional....
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D
Drth
from Mumbai, Maharashtra
Jun 21, 2023
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CNG connection pending

Address:Plot no 434/15 Rajmata chs Sector-4 Charkop kandivali west Mumbai 400067

Already complain several
Time but no repsonse on connection plz share me escalation matrix where we can complain to your heads.
CA no[protected] BP [protected]
Complain 7170175...
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N
NacRajput
from Mumbai, Maharashtra
Jun 17, 2023
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Faulty Meter and/or Gas Leak, Needs to be rectified immediately

Address:Chembur, Mumbai 400071
Website:www.mahanagargas.com

A few days back, we received our Gas bill which was 8072/-. We were surprised to see such a high bill because we are only a family of 2 people, cooking food only once a day.

So we checked with our neighbors and other families living in the building. Their bill for cooking three times a day for a full-fledged family comes anywhere between 900 to 2000/3000/-. All of them said that there is some issue either with the meter or...
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F
Falguni M
from Mumbai, Maharashtra
Jun 7, 2023
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Heavy bill amount

Address:D/703, Riviera Building,Lokhandwala, Aakurli Rd,Kandivali East, MMY -400101

My C.A NO:[protected]. Ms.FALGUNI MERCHANT.
I am continuesly complaing regarding over billing of my Gas Bill from Septmber 2022. After long they got RS, 401/- Deposit (which was suppose to be returned IF problem in Meter) for visit of technician, who came and confirmed that meter is leakage. after that on 4/5/23, they change the meter. But shockingly bill for May month is more then before. Now on customer care they are showing their...
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Address:Mahanagar Gas LTD , Thane, Maharashtra

I have paid MGL bill via Amazon Pay on 01s May 2023 ..but on 20th May i get message from MGL bill is due and pending..Even after doing hundreds of followups calls, mail, chats with Amazon and MGL and giving all proofs that payment was successful from Amazon Pay, MGL is still working on the issue.
Lot of my time is wasted to share all proofs with MGL..
Now they have requested me my Financial Statement of 20 days..These MGL guys...
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