Adani Gas Complaints & Reviews

Hello
I checked my current month bill and it's 5 rs volunteer cut from the bill I don't want this kind of deduction from my bill.

As in the morning gas will turn off automatically and thorough out whole day it’s flame has become slow…

Aapki cng gas me gadi ke engine per bahut load pad raha he,
Gadi pickup nahi dev rahi

Connection is not completed but a message has arrived that monthly payment is started
We have lost connection id

Registered mobile number [protected]
Name Deepshikha Mittal

Complaint given in office but no reply. landline not working. phone not answering but shows busy

It's about sector-9 Faridabad CNG pump. i went to get my tank filled and suddenly you inappropriate tank filler starts abusing and misbehaving. If this is the behaviour I'm expecting from your group then I'm sorry to say you will be much behind then any other oil and Gas cooperations.

Appearance and location:
Young(20-25) with light muchtach and last second row of the pump...I request you to immediately take action against him ohtervise I will take adequate measures to make him and your branch suffer.

Dear Sir
i am using Adani Gas with customer ID [protected]. They send me the bill including that period for which i have already paid. I also mailed him but they did not understand my problem and send me the same bill. Here i attached a photo of all bill details having reading from August to till Date.

Thanks
Kuldeep
[protected]

Hi,

My customer number [protected]. I am getting my billing amount is very high from last 6 months. ( From November2020 to April 2021 amount was Rs. 2246 and From May'2021 to Nov. 2021 amount is Rs. 7846).

Again I received my current bill of Rs. 2127/- Please look into the mater.

My Adani gas pipeline connection stopped suddenly one day so I filled a complaint. Man came to check it and informed there's just minor air suction problem and left. Then next day all residents in my apartment had the same connection problem so they filled complaint. Men came and fixed it in common line but still my connection wasn't resolved. Then in few days meter reading guy came and informed that gas was licking so he removed the line to geyser connection and left. Then reading was taken and I was due for 5000RS of bill payment which is not possible. So I went to customer care located at Drive-in and they didn't respond well. I showed all the proof and still denied to move with my request for double checking the amount due. They claimed that this pipeline didn't belong to them despite my proof of buying it in 2016. I went there twice and got no response. I'm a senior citizen living on my own with no back support and yet I went there twice and got back with no solution.

This is regarding the delay in Installation Service.
I have filled the form for Gas connection and paid the charges- on[protected]

The executive told me due to COVID lockdown, the installation will be done after the lockdown is lifted.
Since then nobody came or called regarding the same.

I reached executive again and again, he assured me to get it done as soon as possible, but failed to fulfill his many commitments.

I made an IVR complain in January 2022, emailed in February 2022, sent upto 3 reminders still haven't received any positive response.

It's more than 3 months since we did our payment, but no visit or response was made by Adani officials. All our neighbors have a connection except us. In customer care also no proper details are given to us of when connection will be done. We mailed to nodal officer too, but all efforts are in wain.

customer ID - [protected]
complain number - C[protected]

It's more than 3 months since we did our payment, but no visit or response was made by Adani officials. All our neighbors have a connection except us. In customer care also no proper details are given to us of when connection will be done. We mailed to nodal officer too, but all efforts are in wain.
Kishan Lal
customer ID - [protected]
complain number - C[protected]
Mob [protected]

My customer ID is [protected] and I had registered the complaint of removal and refixing of the Adani Gas Pipe in my residence on 03.02.2022 and till date and time i.e. 12.02.2022 @ 2:35 pm is not attended. I had called up customer care no.[protected] for nearly 4 - 5 times in the span of 10 days i.e. from 03.02.2022 till 12.02.2022 and every time I had been given various timings. I had called up on 12.02.2022 @ 2:21 pm and the customer support executive told that the said complaint will be solved in next 4 - 5 days maximum. I have been telling from the day of complaint filing that my residence is undergoing renovation and i need the removal of gas pipe line immediately for the work to continue smoothly.

But i feel that Adani Gas is not in a condition to understand their customer's urgency as it is a monopoly business for them. Is it viable that a complaint resolution should be taking more than 10 days and customers should be harassed and penalized for using Adani Gas Pipeline.

As discussed, today with Adani Gas Customer care, the lady told very firmly that today is second half of Saturday and tommorrow is Sunday, so that she can try to get the complaint attended on Monday only as we are not working on Saturday and Sunday for complaint resoutions and not sure that the compliant will be attended on Monday or not?

Again it is a humble request that if any responsible authority is going through the said complaint, pls. get the same attended immediately as my whole work had got stuck up and is costing me financially.

My mobile number is [protected], have applied for pipeline gas in 3rd January 2022, still I am waiting for the connection..call Center guy’s are too rude to talk, 90 days tat they told & my address is godreg Garden City, Ahmedabad where pipeline connection is already there in society, they just have to connect the line in flat .
In 21st century someone have to wait 90 days for cooking …which is not acceptable from ADANI GAS like big constitution ..
Really disappointed from service.

I have applied for adani gas connection
And Moday they done pipe line fitting.but they don't follow any safety measures and not taking any suggestions from consumer end.
Pipe line goes to main MCB panels.

I have a pipeline at my house which is not working please send somebody ASAP to resolve the issue.

I have applied for new PNG connection on 26-Dec-2021. More than a month has passed and still there is no progress. I have contacted the local Adani office at Springfield colony in Faridabad and the customer care. As per both sources, till the cheque which I submitted along with application form is not cleared adani gas head office, the installation process will not start . Gas grid is available in my neighborhood. I am shifting on 3rd February 2022 and don't have any spare lpg cylinder. I have written on adani gas compliant email ids but nobody is responding. Your are requested to provide the connection at the earliest. Address details and application form acknowledgement is provided below

I registered complaint regarding pipeline installation. From your side give me date 28/01/2022 and told me, your problem definitely resolve before that date. Are you serious you taken more than month but you can't resolved and do you think your services better than government services??
If I not pay you more than one month after due date what will you do??
I know you will give us fine or some extra charge so how I can you fine against your poor and very bad customer services??
I have phone recording and other digital proofs with me I[censored] want I can share with you and grahaksurksha.

Sir I was already having the Adani gas connection by the name of asha kedia ( Faridabad), but in 2020 I had removed the Adani gas connection due to reconstruction of my residence, now I had applied for the connection again in October 2021 but the Adani gas staff is creating problems in giving the connection from the same point I have also showed them the old connection point but the staff is not cooperative at all they are very rude, kindly resolve my problem as soon as possible

Dear Sir,

I reside at C-101, Swarnim Hexa, B/h Sola Bhagvat, Sola-Gota. I have paid Rs. 5112/- (Rupees Five Thousand One Hundred Twelve Only) on 18.10.2020 vide cheque no # 0099001, drawn on ICICI Bank, Naranpura Branch.
It has been more than one complete year as on date and I have not got your connection. I have sent several mails to Customercare.[protected]@adani.com on 20/12/2021, 30/12/2021 and 21/01/2022.

Now, I want connection or refund of my money as soon as possible.

I hope I have make my point clear.
Please consider this is as my final request.

Regards,
Vinod Patel.
[protected].