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Adani Gas Complaints & Reviews

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Updated: Aug 12, 2025
Complaints 276
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65
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Adani Gas reviews & complaints page 6

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V
VEERU P
Dec 29, 2021
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Refund not process

My customer id [protected]
i had already submitted refund form ar your ahmedabad office bcoz your connection not possible at my home as per your engineer team.but till time my refund not processed & today i had contact your customer care they told me refund already given but i m not received in my account.

Pls do the needful as soon as possible...
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rkjuneja45
Dec 29, 2021
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I applied for installation of a piped gas connection at my home on 22nd. Sep. 2021 along with remittance of due amount of Rs. 5618/- vide cheque no. 791916. The amount was duly debited from my bank account against the said cheque on 27th. Oct. 20121 but there is no installation done so far. I have repeatedly contacted the company's customer care but to no avail except that I now have an id (application) & complaint no. as [protected] & C[protected] respectively. Secondly, they have also messed up by recording a wrong name as Rajesh Kumar Sharma against my application instead of Rajesh Kumar Juneja.
I am a 76 years plus senior citizen being subjected to huge frustration as whenever I speak to their Executives, they give me another contact number to do this chasing that chasing. I am totally fed up and not interested in the connection any more. Shall much appreciate to have my application money of Rs. 5618 back to me and rightfully with 9% interest too.
Thanks
Rajesh Kumar Juneja
+1 photos
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    K
    Karishma Batheja
    Dec 25, 2021
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    Address: Mr.Bhikchand Batheja,18/A ghanshyam society behind old dhor bazaar kankaria road ahmedabad

    As per our consumption we are getting bill amount larger since last two bills we have received...we request ur admin staff to come and check our gasmeter nd gas pipeline...
    Adani Gas customer support has been notified about the posted complaint.
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      K
      Kundankk13
      Dec 22, 2021
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      Address: 21/8,block 21,sector 42C

      Sir,
      I had requested to reconnect the gas connection of flat 21/8, block 21, chandigarh because of that we didn't take food for two days .We didn't receive any prior notice for connection cut of gas.Our bank of india flat 21/8, 21/7A & 20/3 paid the outstanding and reconnection additional charge 590 paid at block 20 & 21 but connection is not done right now.I request to you please reconnect the gas connection as soon as possible.

      Regards
      Kundan kumar
      Bank of india flats
      21/8
      Customer id-[protected]
      Adani Gas customer support has been notified about the posted complaint.
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        Anjali bharat Manvani
        Dec 18, 2021
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        Address: Maninagar

        It's giving foul smell from pipe. May be there is leakage
        Adani Gas customer support has been notified about the posted complaint.
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          J
          Jesur Keval
          Dec 15, 2021
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          Address: 10 Mohitapark society, isanpur ahmedabad,

          Please restart gas pipe line .because last 2 hour gas line is not working . Please resolve this problem.
          Adani Gas customer support has been notified about the posted complaint.
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            S
            Smvyas
            from Ahmedabad, Gujarat
            Dec 15, 2021
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            Address: 15 B Shreyas co operative housing society Ltd near divine life school opp vasna bus stand barrage road vasna ahmedabad-380007

            Here i am writing you a application for The new Adani Gas line connection at my new place.

            I have applied for the new Gas connection as on 9th March 2021. And deposited amount of Rs. 7016 cheque no 331571 cheque clearing date 17th March 2021. Application number is 767592.

            I have taking constant follow up for the same more than 60 calls. Your customer executive does not given proper answer. So here by i am writing you for the written answer reasoning the delayed in procedure.

            Has your company has committed that after clearance of the cheque within 3 month the service will be provided. And as per your terms you have provided your service one of your customer who is living next to me having new gas line connection.
            Than what is the reason for the delay at my place.??
            What will pay my interest cost of Rs 7016 for 11 month???
            Is this your service??!!
            Adani Gas customer support has been notified about the posted complaint.
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              S
              Subramaniam Iyer
              Dec 14, 2021
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              I suspect there is a gas leakage as smell of gas is coming near the kitchen stove

              P
              Adani Gas customer support has been notified about the posted complaint.
              Dear Sir, we regret for inconveniences. In case of gas supply stoppage or any emergency complaint which needs quick response, kindly contact our 24hrs emergency helpline[protected],[protected] for quick assistance.
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                A
                anarsa
                Dec 8, 2021
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                Resolved

                Address: Kisan Singh Karki Hans vihar colony phase 1 Bhurarani udham Singh Nagar Rudrapur M.no 8802465030 / 9917768671

                Dear sir,
                My Adani gas meter no 19385898, my Adani pipe line is fitted but till date connection not done for last 5 month.regading this I have complaint customer care complaint number C[protected]. Till date no action done please do needful

                Regards
                Kisan Singh Karki
                Hans vihar colony phase 1
                Bhurarani udham Singh Nagar
                Rudrapur
                M.no [protected] / [protected]
                Jan 14, 2022
                Complaint marked as Resolved 
                Adani Gas customer support has been notified about the posted complaint.
                Verified Support
                Dec 14, 2021
                Adani Gas Customer Care's response
                Dear Sir,

                With regards to your e-mail, we would like to inform you that you have reached to company “Adani Total Gas Ltd” which is not operating in your city. For your query/ complaint relating to PNG connection, please contact IOAGPL team on e-mail id [protected]@ioagpl.com.

                In case of any information you may contact customer care number[protected] from 09:00 AM to 07:00 PM on all days of the week.
                Verified Support
                Dec 14, 2021
                Adani Gas Customer Care's response
                Dear Sir,

                With regards to your e-mail, we would like to inform you that you have reached to company “Adani Total Gas Ltd” which is not operating in your city. For your query/ complaint relating to PNG connection, please contact IOAGPL team on e-mail id [protected]@ioagpl.com.

                In case of any information you may contact customer care number[protected] from 09:00 AM to 07:00 PM on all days of the week.
                GAS Installation Wok not done after more than 5 month of application. complain no C[protected] dated 30 Sept 21 but still there is no response.
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                  Prawin Patel
                  Dec 8, 2021
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                  Address: BALAJI PLAZA, OPP : JUDGES BUNGLOW, BODAKDEV

                  Dear Sir,
                  Pipeline Gas leakage at the entry gate of Balaji Plaza, Opp: Judges Bunglow. Smell of gas since two - three days.
                  Adani Gas customer support has been notified about the posted complaint.
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                    R
                    Ramarchana
                    from Khurja, Uttar Pradesh
                    Dec 3, 2021
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                    Address: 4/162 Awas evam Vikas Parishad Khurja Bulandshahr 203131 Uttar pradesh

                    Dear sir, I am the consumer of adani piped gas limited domistic. My customer id [protected]. I am doubtful on my bill charges 627 Rs because last month I used gass only 5 days and I am only single person.whille next to me a joint family lived and his bill charges more lees than me only 251 Rs. my doubt that my gass pipe line may be leake, So please solved this as soon as possible. Thank you
                    Adani Gas customer support has been notified about the posted complaint.
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                      D
                      dipendave
                      Nov 26, 2021
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                      Address: Ahmedabad

                      We have Adani piped GAs connection. Our Customer ID is [protected]. my connection pipe has very high corrosion. Due to corrosion pipe has very high chance of gas leakage. In this regards, we had approached customer care Adani. Our complaint reference no. R[protected].Supervisor from Adani came to visit site. He said" Pipe can only be changed if leakage in pipe already there, we (company) will not change pipe due to excessive corrasion/junk."

                      Mean do we to wait till leakage of gas happened? Who will be responsible if accident due to that junk pipe happened? Company must replace pipe. Company must take proactive approach.
                      Adani Gas customer support has been notified about the posted complaint.
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                        Adya Bhardwaj
                        Nov 18, 2021
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                        Address: Nh2, Mathura Road, Atdc Community College, Sector-20B · 121002 Faridabad

                        Dear Sir/mam,

                        This is to inform you that I was out of India from 10 Dec 2020 to 16 Nov 2021 and the gas was not used, But today one of your employee came to our house to cut the connection without any prior information as well as he provided the bill amount of 5157.So, i paid the bill amount and i request to resume the connection as soon as possible.
                        Also, as i am not using your connection so the bill that i paid is not correct, Can you please correct my bill amount and for your reference i am attaching the current meter reading for your reference.
                        +2 photos
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                          padmakumar mp
                          Nov 6, 2021
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                          Address: MP Padmakumar, TRA99, Padmasree, Padamugal, Kakkanad PO, Kochi-30

                          Application and payment through cheque was taken by representative of Adani Gas Ltd three years ago for new piped gas connection. Pipe was laid through our locality in padamugal, kakkanad PO, Kochi, Kerala and connections were given to neighbouring households last month. But Our house was not connected. Inquiries with the person concerned yielded no satisfactory answer. Meanwhile the installation team left the place without notice.
                          Adani Gas customer support has been notified about the posted complaint.
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                            manank bhavsar
                            Oct 31, 2021
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                            Address: Name manank bhavsar F 401 kalasagr heights new ranip contact no 9426819063

                            I had fill gas in 10 kg tank from adani cng gas station and they fille 10.5 kg gas two times
                            Jagdis energy gota cng rs 641 dated 30 october 8.24 pm approx filling 10.6
                            Gopy services near handloom 132 ring road rs 660 dated 26 october 7.37 pm approx filling 10.5
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                              Deval Onlines
                              from Rajkot, Gujarat
                              Oct 24, 2021
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                              Hello,

                              I applied for new connection on 24th July 2021, its been 3 months no one visited my place. I have filed complaint on 25th Sep 2021 but yet no solution regarding same. Complaint No:C[protected].

                              I called many times to customer cares but no response on same and making fake promises. On my last call your representative promised to arrange a visit and connection will start on 23rd Oct 2021. I hope you guys have calendar if not then you can buy from my deposit amount.

                              I am afraid that if such an amazing service you provide before we start then what would happen when I obtain your service.

                              I think you deserve an award for world class pre sales service in this regard.

                              Awaiting your reply if you guys have time.

                              Not Thanking to you at all.

                              Deval
                              [protected]
                              Adani Gas customer support has been notified about the posted complaint.
                              Oct 24, 2021
                              Updated by Deval Onlines
                              How it is resolved after just submitting complaint.
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                                Aku7889
                                Oct 20, 2021
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                                We are facing the problem from Adani gas for not providing Cash payment options from next month, our bank and online accounts have been hacked before and we don't trust to use online accounts anymore and govt/private companies too are using cash collection for old age retirees since they are not net savvy or comfortable sharing their account details online. Please ask Adani gas to make Cash collection center for people like us or its breach of contract on their side not letting us pay through cash and can be sued for the same when all other companies allow us to pay by cash.
                                Adani Gas customer support has been notified about the posted complaint.
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                                  Poras Patel
                                  Sep 28, 2021
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                                  Address: 61,Super Bungalows,, Opp Science City, Sola

                                  I have one kichen pipe gas connection on my name now, I want to take another connection at my service kitchen.I have submitted application with one index copy of my original when I buy my house that time my mother and me both partners of my house, then after death of my mother in 2016,
                                  My brother has been partner insted of my mother.
                                  We make agreement dastavej as per law, and I also submitted second Index too with application also I submitted Socity shares ceritificate with application but still lady staff at counter no 1, she also talk with me very bad behaviour and refused and rejected verbally at reception desk of your Drive In brach I visited there at around 2.00 pm, 28/09/21 so I expect proper guidance and resole my problem as soon as possible
                                  Thank u
                                  Poras patel
                                  Customer no [protected]
                                  Mobile no :[protected]
                                  Adani Gas customer support has been notified about the posted complaint.
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                                    Parmar Bhavesh A
                                    from Ahmedabad, Gujarat
                                    Sep 28, 2021
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                                    Address: Adani Cng pump Lalitkumar Jagjivandas Indian Oil corporation Lt. National Highway 8-A Sarkhej, Ahmedabad-382210 Tel : 079-26823143

                                    I have fuel CNG yesterday in my car at mentioned addressed. I have doubt they have some setting in meter because i have Chevy spark with 10kg cng tank and when i fuel cng i got 10.13 kg cng gas in my car. so i want to know how it is possible to fuel over 10 kg in tank.

                                    Request you to please provide inspection Team on petrol pump. i have Invoice and screenshot photo for fuel cng.

                                    Regards,
                                    Bhavesh Parmar
                                    +2 photos
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                                      Ravi J S
                                      Sep 25, 2021
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                                      Understanding my average annual usage irrespective of season consuotion the bill generated is weird to measure the variation in bill, complain for last bill generated,

                                      Expect a realistic approach towards this complain, .

                                      m- [protected]
                                      Adani Gas customer support has been notified about the posted complaint.
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