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Adani Gas Complaints & Reviews

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Updated: Mar 16, 2026
Complaints 282
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66
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Adani Gas reviews & complaints page 7

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A
anarsa
Dec 8, 2021
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Address: Kisan Singh Karki Hans vihar colony phase 1 Bhurarani udham Singh Nagar Rudrapur M.no 8802465030 / 9917768671

Dear sir,
My Adani gas meter no 19385898, my Adani pipe line is fitted but till date connection not done for last 5 month.regading this I have complaint customer care complaint number C[protected]. Till date no action done please do needful

Regards
Kisan Singh Karki
Hans vihar colony phase 1
Bhurarani udham Singh Nagar
Rudrapur
M.no [protected] / [protected]
Jan 14, 2022
Complaint marked as Resolved 
Adani Gas customer support has been notified about the posted complaint.
Verified Support
Dec 14, 2021
Adani Gas Customer Care's response
Dear Sir,

With regards to your e-mail, we would like to inform you that you have reached to company “Adani Total Gas Ltd” which is not operating in your city. For your query/ complaint relating to PNG connection, please contact IOAGPL team on e-mail id [protected]@ioagpl.com.

In case of any information you may contact customer care number[protected] from 09:00 AM to 07:00 PM on all days of the week.
Verified Support
Dec 14, 2021
Adani Gas Customer Care's response
Dear Sir,

With regards to your e-mail, we would like to inform you that you have reached to company “Adani Total Gas Ltd” which is not operating in your city. For your query/ complaint relating to PNG connection, please contact IOAGPL team on e-mail id [protected]@ioagpl.com.

In case of any information you may contact customer care number[protected] from 09:00 AM to 07:00 PM on all days of the week.
GAS Installation Wok not done after more than 5 month of application. complain no C[protected] dated 30 Sept 21 but still there is no response.
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    P
    Prawin Patel
    Dec 8, 2021
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    Address: BALAJI PLAZA, OPP : JUDGES BUNGLOW, BODAKDEV

    Dear Sir,
    Pipeline Gas leakage at the entry gate of Balaji Plaza, Opp: Judges Bunglow. Smell of gas since two - three days.
    Adani Gas customer support has been notified about the posted complaint.
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      R
      Ramarchana
      from Khurja, Uttar Pradesh
      Dec 3, 2021
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      Address: 4/162 Awas evam Vikas Parishad Khurja Bulandshahr 203131 Uttar pradesh

      Dear sir, I am the consumer of adani piped gas limited domistic. My customer id [protected]. I am doubtful on my bill charges 627 Rs because last month I used gass only 5 days and I am only single person.whille next to me a joint family lived and his bill charges more lees than me only 251 Rs. my doubt that my gass pipe line may be leake, So please solved this as soon as possible. Thank you
      Adani Gas customer support has been notified about the posted complaint.
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        D
        dipendave
        Nov 26, 2021
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        Address: Ahmedabad

        We have Adani piped GAs connection. Our Customer ID is [protected]. my connection pipe has very high corrosion. Due to corrosion pipe has very high chance of gas leakage. In this regards, we had approached customer care Adani. Our complaint reference no. R[protected].Supervisor from Adani came to visit site. He said" Pipe can only be changed if leakage in pipe already there, we (company) will not change pipe due to excessive corrasion/junk."

        Mean do we to wait till leakage of gas happened? Who will be responsible if accident due to that junk pipe happened? Company must replace pipe. Company must take proactive approach.
        Adani Gas customer support has been notified about the posted complaint.
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          A
          Adya Bhardwaj
          Nov 18, 2021
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          Address: Nh2, Mathura Road, Atdc Community College, Sector-20B · 121002 Faridabad

          Dear Sir/mam,

          This is to inform you that I was out of India from 10 Dec 2020 to 16 Nov 2021 and the gas was not used, But today one of your employee came to our house to cut the connection without any prior information as well as he provided the bill amount of 5157.So, i paid the bill amount and i request to resume the connection as soon as possible.
          Also, as i am not using your connection so the bill that i paid is not correct, Can you please correct my bill amount and for your reference i am attaching the current meter reading for your reference.
          Adani Gas customer support has been notified about the posted complaint.
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            P
            padmakumar mp
            Nov 6, 2021
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            Address: MP Padmakumar, TRA99, Padmasree, Padamugal, Kakkanad PO, Kochi-30

            Application and payment through cheque was taken by representative of Adani Gas Ltd three years ago for new piped gas connection. Pipe was laid through our locality in padamugal, kakkanad PO, Kochi, Kerala and connections were given to neighbouring households last month. But Our house was not connected. Inquiries with the person concerned yielded no satisfactory answer. Meanwhile the installation team left the place without notice.
            Adani Gas customer support has been notified about the posted complaint.
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              M
              manank bhavsar
              Oct 31, 2021
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              Address: Name manank bhavsar F 401 kalasagr heights new ranip contact no 9426819063

              I had fill gas in 10 kg tank from adani cng gas station and they fille 10.5 kg gas two times
              Jagdis energy gota cng rs 641 dated 30 october 8.24 pm approx filling 10.6
              Gopy services near handloom 132 ring road rs 660 dated 26 october 7.37 pm approx filling 10.5
              Adani Gas customer support has been notified about the posted complaint.
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                D
                Deval Onlines
                from Rajkot, Gujarat
                Oct 24, 2021
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                Hello,

                I applied for new connection on 24th July 2021, its been 3 months no one visited my place. I have filed complaint on 25th Sep 2021 but yet no solution regarding same. Complaint No:C[protected].

                I called many times to customer cares but no response on same and making fake promises. On my last call your representative promised to arrange a visit and connection will start on 23rd Oct 2021. I hope you guys have calendar if not then you can buy from my deposit amount.

                I am afraid that if such an amazing service you provide before we start then what would happen when I obtain your service.

                I think you deserve an award for world class pre sales service in this regard.

                Awaiting your reply if you guys have time.

                Not Thanking to you at all.

                Deval
                [protected]
                Adani Gas customer support has been notified about the posted complaint.
                Oct 24, 2021
                Updated by Deval Onlines
                How it is resolved after just submitting complaint.
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                  A
                  Aku7889
                  Oct 20, 2021
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                  We are facing the problem from Adani gas for not providing Cash payment options from next month, our bank and online accounts have been hacked before and we don't trust to use online accounts anymore and govt/private companies too are using cash collection for old age retirees since they are not net savvy or comfortable sharing their account details online. Please ask Adani gas to make Cash collection center for people like us or its breach of contract on their side not letting us pay through cash and can be sued for the same when all other companies allow us to pay by cash.
                  Adani Gas customer support has been notified about the posted complaint.
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                    P
                    Poras Patel
                    Sep 28, 2021
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                    Address: 61,Super Bungalows,, Opp Science City, Sola

                    I have one kichen pipe gas connection on my name now, I want to take another connection at my service kitchen.I have submitted application with one index copy of my original when I buy my house that time my mother and me both partners of my house, then after death of my mother in 2016,
                    My brother has been partner insted of my mother.
                    We make agreement dastavej as per law, and I also submitted second Index too with application also I submitted Socity shares ceritificate with application but still lady staff at counter no 1, she also talk with me very bad behaviour and refused and rejected verbally at reception desk of your Drive In brach I visited there at around 2.00 pm, 28/09/21 so I expect proper guidance and resole my problem as soon as possible
                    Thank u
                    Poras patel
                    Customer no [protected]
                    Mobile no :[protected]
                    Adani Gas customer support has been notified about the posted complaint.
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                      P
                      Parmar Bhavesh A
                      from Ahmedabad, Gujarat
                      Sep 28, 2021
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                      Address: Adani Cng pump Lalitkumar Jagjivandas Indian Oil corporation Lt. National Highway 8-A Sarkhej, Ahmedabad-382210 Tel : 079-26823143

                      I have fuel CNG yesterday in my car at mentioned addressed. I have doubt they have some setting in meter because i have Chevy spark with 10kg cng tank and when i fuel cng i got 10.13 kg cng gas in my car. so i want to know how it is possible to fuel over 10 kg in tank.

                      Request you to please provide inspection Team on petrol pump. i have Invoice and screenshot photo for fuel cng.

                      Regards,
                      Bhavesh Parmar
                      Adani Gas customer support has been notified about the posted complaint.
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                        R
                        Ravi J S
                        Sep 25, 2021
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                        Understanding my average annual usage irrespective of season consuotion the bill generated is weird to measure the variation in bill, complain for last bill generated,

                        Expect a realistic approach towards this complain, .

                        m- [protected]
                        Adani Gas customer support has been notified about the posted complaint.
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                          Md Bilal Kaladgi
                          Sep 25, 2021
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                          Address: Azad park prakash colony.

                          Hello, for last month I have paid bill through online which showed successful transaction.
                          Next month bill is doubled and stating that I haven't paid last month bill plus fine of another 1month...
                          Even after repeatedly calling to customer care no one s receiving d call..
                          Please sort out dis issues as fast as possible
                          Adani Gas customer support has been notified about the posted complaint.
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                            R
                            Ramachandra Kurup B
                            Sep 21, 2021
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                            Address: 48 Swapnasrushti Bunglows, Nr. Haridarshan Chowkdy,. NARODA

                            Gas flow is not correct. Lot of fluctations
                            Adani Gas customer support has been notified about the posted complaint.
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                              A
                              Ajvendra Panwar
                              Sep 13, 2021
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                              Address: Pizza hut ground Floor Obelisk building ,Science city

                              Dear Team we have our connection disconnected due to line work connection given to another party .
                              This is not at all accepted as we got a business loss of 40000 rs due to this
                              This is not at all accepted why will suffer business loss due to your negligibility. .
                              I need a complete refund for same
                              Adani Gas customer support has been notified about the posted complaint.
                              Dear Sir, we regret for the inconvenience caused. Kindly contact our helpline[protected],[protected] or inbox us at customercare.[protected]@adani.com, so that we will arrange to verify details.
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                                Parvchops
                                Sep 11, 2021
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                                Resolved

                                Address: G-54 Galaxy Tower Nr. The Grand Bhagwati Hotel Bodakdev AHMEDABAD -380054

                                Dear Sir / Madam,

                                This is to your kind notice, I am informing that I have applied for Adani Gas connection on 25th August 2021 for my residence - Applewood "Sorrel Tower" M-405. I have been informed that max. 15 days my gas connection is going to be activated (9th Sept 2021). During submission of application form I have told to the executive that please do it by 10 days i.e., Sept 06, 2021. My application no. is [protected].

                                Yesterday (Sept 10, 2021) I have called the customer care executive Mr. Nirav booked my complain no. R[protected]. He has informed that on 31st August 2021, Engineer/technician came, but I wasn't received any calls from the technician/engineer. They have informed that on 31st August 2021, Engineer neither called me and informed my house was locked. Infact my house is open. He also assured me that technician will come today (Sept 11, 2021)at 12' o clock to activate gas connection, but no one has come.

                                I came to Adani Gas Office today afternoon located Near Asia English School, Opp. Drive-in-Cinema. Staff employee is not co-operating and told me that your gas connection will activate as per our convenience. If you want to complain to anyone, you are free to complain. I am feeling insulted.

                                Request your support to take necessary actions against the staff working in Adani Gas office Opp. Drive-in-Cinema. My humble to inform the Adani Gas team to activate my Adani Gas connection.

                                With Best Regards,

                                Niket Chopra
                                +91-[protected]
                                Oct 19, 2021
                                Complaint marked as Resolved 
                                Adani Gas customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 14, 2021
                                Adani Gas Customer Care's response
                                Dear Sir,

                                We regret for the inconvenience caused. As per feedback received from concerned department, gas supply has been started at your premises.

                                In case of any information or assistance feel free to contact our helpline[protected],[protected] or inbox us at customercare.[protected]@adani.com

                                Adani Total Gas Ltd
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                                  summodd
                                  from Delhi, Delhi
                                  Sep 7, 2021
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                                  My Customer ID is [protected]. In my first bill I have Previous Balance of Rs 2618/- and Opening Balance of Rs 1000/- I had called customer care and they told that it was by mistake and we need to pay only Current Invoice amount and we need not pay Opening balance amount.

                                  It was about a week ago that I had called the customer care but till now appropriate change in the system has not been done. Still it in showing due amount as Opening Balance + Current Invoice amount.

                                  I even mailed regarding the same at customercare.[protected]@adani.com 3 days back but I haven't received any reply till date.

                                  Please do the needful at the earliest as due date for payment is approaching and I need to pay before that to avoid late payment charges.
                                  Adani Gas customer support has been notified about the posted complaint.
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                                    Vidwan
                                    Sep 5, 2021
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                                    There is gas leaking smell between House No.1122/33-C and House No.1124/33-C Chandigarh.
                                    Adani Gas customer support has been notified about the posted complaint.
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                                      Bhupesh12
                                      Sep 1, 2021
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                                      We have apply for new connection in Jan-21 and we have paid full payment.

                                      As per adani commitment, new connection will be in 90 days. After almost 7 Month, we are still struggling for connection.

                                      We are regularly following with customer care support but not get any concrete answer.

                                      Pl help us.
                                      Adani Gas customer support has been notified about the posted complaint.
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                                        Ruchira..
                                        Aug 28, 2021
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                                        Address: F-402, Kaveri Pratham,, Near Shilaj Overbridge, Ahmedabad

                                        When we started burner, suddenly the it caught fire at lower side if burner and on upper surface it didn't spark

                                        Customer ID:
                                        [protected]
                                        Adani Gas customer support has been notified about the posted complaint.
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