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Adani Gas Complaints & Reviews

1.2
Updated: Mar 16, 2026
Complaints 282
Resolved
66
Unresolved
216
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Adani Gas reviews & complaints page 8

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A
Ajaysinh b rajput
Aug 3, 2021
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Address: Helmet cross road pump Ahmedabad

I told he give me a bill he says no bill bcz very line of customer very rude .
Than after i am angry that person he was try to hit me . Plz suspend person or manager i am regular customer of this pump
Adani Gas customer support has been notified about the posted complaint.
Aug 03, 2021
Updated by Ajaysinh b rajput
Helmet cross road pum memnagar
Ahmedabad
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    P
    Prompt Security
    Jul 31, 2021
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    No supply of gas
    Adani Gas customer support has been notified about the posted complaint.
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      V
      vikumal
      from Ludhiana, Punjab
      Jul 22, 2021
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      I am frommoali employees society, sector68, mohali(pb) and have 240 houses in the society.Can any representative of adani gas have a camp here and inform about the insallation of new gas connection.It is further stated that neighbouring society having 500 houses has not adani gas connections.So pl. Have a camp here and inform about its benefits to the residents
      Adani Gas customer support has been notified about the posted complaint.
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        M
        Mehul 91
        Jul 20, 2021
        Resolved
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        Resolved

        I am not getting any person from Adani Gas for site visit / Installation

        Dear Sir,

        I have applied for a new connection of gas line but from last 2 month I haven't receive any person from your side.
        Every time when i am calling to customer care All those people are saying that it will resove within 24 hours but I think your 24 hours is equal to my 20 Days.

        As I am complaining every day from last 20 days, I am calling everyday to customer care but not getting proper response....
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        S
        summodd
        from Delhi, Delhi
        Jul 16, 2021
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        I had requested for Adani new gas pipeline in the month of April 2021. My customer id is [protected]. I have submitted all the documents and have made payment too. I was promised that the entire installation process would be completed within 90 days. In my area my neighbours have Adani gas pipeline. It's not that my sector doesn't have gas pipeline. Now it has been more than 90 days and work has not even started. No one even came to see our premise. No one even called once. I called customer care many times. Every time they say that technician will come in 3 days for sure. But no one came. I even mailed many times at Nodalofficer.[protected]@adani.com but still no progress. Please do the needful. Really disappointed.
        Adani Gas customer support has been notified about the posted complaint.
        Jul 18, 2021
        Updated by summodd
        Still awaiting the installation activity to be completed.
        Jul 20, 2021
        Updated by summodd
        Please complete the installation activity. You have already passed your promised date ie it has been more than 90 days that I am awaiting installation to be completed.
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          R
          Rohan_chan_123
          Jul 14, 2021
          Resolved
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          Resolved

          Address: EE/17, Bhagyodaya Soc., Naroda
          Website: www.adanigas.com

          Had paid your all charges according to your services .Therefore only meters of your company's gas line have been installed in my house and it has not been turned on. This is how you provide your service.
          And your officer who gave the connection to all the houses of the whole line except my house does not have the responsibility that he did not come to our house to tell us anything. Apart from that, the officer named Kirit Bhai also says that if I come in person, there will be a charge. Now you tell me if all of them have paid the same price, why don't I charge extra! And secondly, I spoke to your customer service representative last Friday and according to him, I have promised to connect my house till today, but it has not been resolved yet. And right now if I call, it's still seven days. Now you tell me if I want to give feedback to someone for your company, I will just say that the service is not working properly. Now you are the one to say that we have invested behind you and it has all started with it, so we still have to order a cylinder refill.
          Aug 19, 2021
          Complaint marked as Resolved 
          Adani Gas customer support has been notified about the posted complaint.
          Verified Support
          Jul 19, 2021
          Adani Gas Customer Care's response
          Dear Sir, we regret for the inconvenience caused. We request you to inbox us at customercare.[protected]@adani.com with your customer ID and address details, so that your concerns can be attended and resolved.

          In case of any information or assistance feel free to contact our helpline[protected],[protected]

          Adani Total Gas Ltd
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            R
            Ramesh Chander Rikhari
            Jul 13, 2021
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            Address: 151, Hans Vihar, Phase II,, Near Laxmi Dharam Kanta

            Customer ID [protected]

            Pls note that my gas bill not generated for the last three months. No body visited and taken reading or no information rcvd from your side on the same.

            Pls do needful
            Adani Gas customer support has been notified about the posted complaint.
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              I
              Irfan Koreishi
              Jul 10, 2021
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              Customer ID [protected]

              horrible experience... promptly encashed the cheque but the connection being is not being transferred or activated iin spite of more than 1.5 months and 10 phone calls so fat...!!!

              No resons or any written communications but just false assurances by customer care executives

              frustrating
              Adani Gas customer support has been notified about the posted complaint.
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                P
                Poor55
                Jul 9, 2021
                Resolved
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                Resolved

                Address: 11/d-2, vasant vihar colony, sp marg, civillines, uttarpradesh ,211001

                This is to inform you that your services are the worst of all! The men who came go put the pipelines never came back to fill the holes they created at mutliple places infront of my house!
                Secondly, your toll free number is as pathetic as your service, which never gets connected.

                Thirdly, your customer care operators are least helpful.

                Fourthly, the pipe line connection was done and a engineer was sent to run the connection by connecting the pipeline with the gas stove, the place where I reside, all of the residents have got their connection done with their gas stores. I called that only man who was doing the connection multiple times but he did not come, on calling several times, he only picked up to tell me that your tender with them has expired and I should file a complaint instead.
                On calling your poor service support, I was informed that your company is no more responsible for providing the connection of the pipeline with the gas stove and that I should better look on myself for someone who can do that! What the hell!
                Why all the other residents were provided with the connection then? That too free of cost???
                I would like to know when you will send the person to make the connection!
                My gas cylinder has run out and its already been 5 days since I have been waiting to get the connection done.
                How irresponsible you people are??
                If you cannot provide us the person for this work then better not expect us to make the payment for the pipeline and if you feel obliged or you won't be able to provide any help then better remove your pipeline connection
                Aug 11, 2021
                Complaint marked as Resolved 
                Adani Gas customer support has been notified about the posted complaint.
                Verified Support
                Jul 11, 2021
                Adani Gas Customer Care's response
                Dear Sir,

                We regret for the inconvenience caused. We request you to inbox us at customercare.[protected]@adani.com with your customer ID and address details, so that your concerns can be attended and resolved.

                Adani Total Gas Ltd
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                  N
                  Nensi Babu
                  Jul 2, 2021
                  Resolved
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                  Resolved

                  Address: 21/124 Vijaynagar Opp, Jain Derasar Naranpura Ahmedabad-380 013

                  Customer ID No. [protected] માં માહે જુન-૨૦૨૧નાં ગેસ બીલમાં રૂ. ૩૨૦૮.૦૦ રૂપિયા ગેસ બીલ આવેલ છે. જે ધાર્યા પ્રમાણે વધારે છે તો ફરીથી ગેસ મીટર ચેક કરી બીલ આપવા વિનંતી.
                  આપના સહકાર સહ.
                  Aug 6, 2021
                  Complaint marked as Resolved 
                  Adani Gas customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 03, 2021
                  Adani Gas Customer Care's response
                  Dear Sir, as per details, your last payment was made on 25th Feb-21 for invoice generated on 24th Feb-21. Invoice of 30th April-21 remained unpaid, hence its amount is added up in the invoice of 21th June-21 which seems higher side but it is as per consumption made for invoice period of April-21 and June-21.

                  In case of any information or assistance feel free to contact our helpline[protected],[protected] or inbox us at customercare.[protected]@adani.com
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                    A
                    ami1919
                    Jun 26, 2021
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                    I almost get gas bill around 1200 rs but now the bill of 28000 rs has come
                    kindly request to you resolve my problem
                    Adani Gas customer support has been notified about the posted complaint.
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                      M
                      MananNaik
                      Jun 25, 2021
                      Resolved
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                      Resolved

                      Activation of Residential PNG Pipeline

                      Address: Ahmedabad

                      Request to kindly help us log a consumer complaint regarding activation of residential PNG pipeline activation at the below address:

                      Mr Tushar Khosla – Tenant (Mobile no. +[protected]
                      C3-402 Shantigram Waterlily
                      SG Highway, Near Vaishnodevi Circle
                      Ahmedabad 382421...
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                      A
                      ankitgarg2512
                      Jun 25, 2021
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                      Address: vastrapur,ahmedabad

                      Sir, my application no -767755 or 767750 I have applied for new connection on20.02.2021 till now there is no one came for the connection,
                      add- 15, indurparsth bunglow, near management enclave, Vastrapur, ahmedabad
                      Adani Gas customer support has been notified about the posted complaint.
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                        S
                        Shubhamrout
                        from Gurgaon, Haryana
                        Jun 24, 2021
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                        Address: H NO-529 2 ND FLOOR SEC- 21C FARIDABAD, HARYANA

                        I Van lata rout resident House No- 529-P 2nd floor Sec-21 c, Faridabad Haryana applied for new connection at my resident and paid sum of Rs 1618/- via cheque on Date[protected] appliclation no- 61369 . Its been 6 months installation has been done yet.
                        Even 1st and 3rd floor resident got their connection done early on same plot
                        called many time on customer care they told us problem will resume soon and till yet no service is done.

                        This kind of customer service is not expected from adani gas group.

                        I request service team to solve my issue as soon as possible

                        Thanks
                        Van lata rout
                        Adani Gas customer support has been notified about the posted complaint.
                        Jun 24, 2021
                        Updated by Shubhamrout
                        application date is[protected]
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                          L
                          Lalitaben Patel
                          Jun 19, 2021
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                          Address: C-201, Ratnadeep Tower, Near Arjun Tower, Ghatlodia

                          In our premises, Gas is not coming.
                          Costumer ID - [protected]
                          Address - C-201, Ratnadeep Tower,
                          Near Arjun Tower, Ghatlodia
                          Ahmedabad-380061
                          Cell-[protected]
                          Adani Gas customer support has been notified about the posted complaint.
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                            S
                            S S Malik
                            from Mohali, Punjab
                            Jun 17, 2021
                            Resolved
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                            Resolved

                            Address: Mrs. Vibha Malik,

                            I am out of country since May 1, 2021 and getting a bill of Rs. 1009 for month of May till June 15, 2021. I have already cleared my earlier dues.
                            Aug 5, 2021
                            Complaint marked as Resolved 
                            Adani Gas customer support has been notified about the posted complaint.
                            Dear Sir,

                            With reference to your e-mail, we request you contact our helpline[protected] or inbox us at [protected]@ioagpl.com, so that we will assist you further.
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                              S
                              Shibu Kochumelathil George
                              Jun 16, 2021
                              Resolved
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                              Resolved

                              I regularly get a bill of above 1800 and above. Just above my house my brother stays, he gets a regular bill of just Rs. 150 to 180 . I feel that I am paying for his use also. The line goes through my house on the ground floor (where I stay )to the first floor where my brother stays. We have a connection for gas water heater too, but we hardly use that. Especially during summer. Hope youcan clear my problem.

                              Regards
                              Shibu George
                              [protected]
                              Email id : [protected]@gmail.com
                              Aug 5, 2021
                              Complaint marked as Resolved 
                              Adani Gas customer support has been notified about the posted complaint.
                              Dear Sir,

                              With reference to your e-mail, we regret for the inconvenience caused. We request you to inbox us at customercare.[protected]@adani.com with customer ID and Address details, so that your concerns can be attended and resolved.

                              In case of any information or assistance feel free to contact us or you may contact our customer care number[protected] from 09:00 AM to 07:00 PM on all days of the week.

                              Regards,

                              Customer Care
                              Adani Total Gas Ltd
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                                R
                                Ramesh Bhuva
                                Jun 15, 2021
                                Resolved
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                                Resolved

                                Address: D/401, Rudra Square, Judges Bunglow Char Rasta, nr. Gormoh Hotel,Bodakdev, Ahmedabad

                                We have paid all charges, Despite repeatedly asking the contractor to fit the pipe, But he ignore our request.
                                Aug 5, 2021
                                Complaint marked as Resolved 
                                Adani Gas customer support has been notified about the posted complaint.
                                Dear Sir,

                                We regret for the request you to inbox your customer ID and address details at customercare.[protected]@adani.com, so that we will assist you further.

                                Also you can contact our customer care number[protected] from 09:00 AM to 07:00 PM on all days of the week.

                                Adani Total Gas Ltd
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                                  K
                                  Kc shah
                                  Jun 14, 2021
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                                  Address: B/9, Sterling row house, Subhash Chowk, Gurukul

                                  We have paid deposit on Feb 19 customer ID is [protected].
                                  Already 4 months are passed but connection is not installed till day.
                                  We both are sr citizen and residing at rented house due to no connection.
                                  I have already made complaint on Jun 8.
                                  Pl solve the problem ASAP
                                  Adani Gas customer support has been notified about the posted complaint.
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                                    R
                                    Rushangi Vyas
                                    Jun 10, 2021
                                    Resolved
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                                    Resolved

                                    I haven't use gas line yet still I get bill 1079 and even I get call reminder and when I call customer care that time I get message that Number is not registered if number is not registered in system then how they able to call for payment reminder ? How could I revised the bill when am not able to reach customer care officers is I need to go to the office for this small thing is it correct ? When here mistake from you side because without use gas line how you calculate bill amount 1079 am not able to understand
                                    Jun 10, 2021
                                    Complaint marked as Resolved 
                                    I haven't use gas line yet still I get bill 1079 and even I get call reminder and when I call customer care that time I get message that Number is not registered if number is not registered in system then how they able to call for payment reminder ? How could I revised the bill when am not able to reach customer care officers is I need to go to the office for this small thing is it correct ? When here mistake from you side because without use gas line how you calculate bill amount 1079 am not able to understand
                                    Adani Gas customer support has been notified about the posted complaint.
                                    Jun 10, 2021
                                    Updated by Rushangi Vyas
                                    When I just posted complaint how it's showing that resolved when is it not resolved yet

                                    Verified Support
                                    Jun 24, 2021
                                    Adani Gas Customer Care's response
                                    Dear Ma'am, please accept our sincere apologies for inconvenience while interacting with our customer care executive. We have forwarded the incident details to department concerned team for necessary scrutiny.
                                    As per update, your estimated invoice has been revised and we have sent revised invoice copy on your registered email ID [protected]@gmail.com
                                    Thanks for being with Adani Total Gas. We will always provide you our best attentions.
                                    Adani Total Gas Ltd
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