Add Me Cart — Refund not processed when order cancelled with in 2 hours it placed. | |||
Hi, I ordered Jiofi 4G Hotspot on 'Addmecart.com' on last Sunday April, 25, 2021 but cancelled that immediately on the same day in just 2 hours before it is packed and despatched for delivery. I immediately wrote them in email about the reason to cancel and also requested them to process the refund. I followed up in emails and also on their whatsapp number to process the refund. However, it looks like the site is fake because till the date they neither reply any of my emails. Was this information helpful? | |||
 2 Comments | |||
Comments
Hello Consumer Complaint,
As customer is not responding I assume either issue has been resolved already or complaint was a fake complaint.
I request you to please mark this complaint as resolved or please share contact information of the customer so we can communicate for resolution.
As customer is not responding I assume either issue has been resolved already or complaint was a fake complaint.
I request you to please mark this complaint as resolved or please share contact information of the customer so we can communicate for resolution.
This is Addmecart Complaint Resolution Team;
we can not recognize your Order id as that is not visible completely either share screenshots or sent your details on mail - [protected]@addmecart.com
I am sure there must be some communication gap or some misunderstanding
Rest I ensure you if you share your order ID here I will resolve your complaint within 48 hours for sure.
Addmecart is an registered and legitimate company
Just for reference I am sharing some happy customer feedback here
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