| Address: | Add My India Trip Pvt Ltd A Block, Mayur Vihar Phase 3, New Delhi- 110 096 India |
| Website: | www.addmyindiatrips.com, www.chardhamyatradarshan.in |
We are from Bangalore, we booked Chardham trip for 14 people(including ladies and 1 kid) through “Add My India Trip Pvt Ltd” for 12 days from May 21th 2022. Before writing the details of our trip, one word about the experience with this travel agent is “we planned for pilgrim trip but he showed us HELL”
We spent additional 40, 000 from our pocket on top of the package amount. Money is one thing but the amount of the pressure and metal stress he caused for us in the entire trip is unbearable.
Please read the below point and decide whether you want to book tour package from this travel agent or not.
1. We booked the package to provide Deluxe hotels with twin sharing including breakfast and dinner. But they have not provided any hotel which were shared in the Itinerary. These Hotels are in very bad state and they are located in remote place which is not safe when you are travelling with family. The food they served is pathetic.
2. For first 2 days he provide 6 rooms (which are only decent not as per Itinerary though) and he pushed us to pay full package amount within 2 days of the trip, saying that the hotel guys are not confirming the rooms if we don’t pay the full amount. He said, if you don’t pay the amount he can’t guarantee the rooms in other places. He showed his true colors once we paid the full amount. After that he provided only 3 rooms without addition beds for 14 people. Every day we need to call him multiple times to get the hotel details for that day staying. When we argued for 6 rooms or to provide extra bed he replied “you didn’t come to HONEYMOON to provide one room for family”. (listed only few words to show his real behavior).
3. On 5th day, the driver stopped the cab at 6 PM on the ghat road (remote hill location). He refused to take us to the hotel which was 50 kms from our next stay, as he didn’t get the money from this travel agent. We stayed in that remote hill place for 2 hours in dark with ladies and one kid. When we called Deepak for multiple times, he replied “that cab driver is not listening to his words, you take a taxi and go to the hotel room”. In that remote place how we will get any cabs. He is such a reckless guy who don’t care about the customers security and problems. Please refer attached whatsapp screen shot on this topic discussion with Deepak. We requested the cab driver and finally he agreed to drop to hotel considering our sad situation.
4. On 7th day, we are supposed to stay at Chopta, he change the hotel rooms 3 times and finally at 10 PM he arranged tents in remote place to stay. Morning when we are about to check out the hotel, those hotel/tent guys didn’t allowed us to check out the hotel as Deepak didn’t paid the hotel amount. We called Deepak and he said he will transfer the amount in 5 min, but we waited for 2 hours he didn’t send the money. After calling more than 50 times, finally Deepak told, “you pay the money I will transfer the amount back”. This money we paid from our pocket.
5. On 9th day at Rudraprayag, again same story. He changed the hotel room 3 times and booked one hotel room saying that we will pay the money this time. Next day the hotel guys didn’t allowed to check out and we paid the money from our pocket.
6. As per our package, he needs to drop us in Delhi airport. But one day before the last day of the trip, the cab driver went away after dropping us in Haridwar hotel. The driver said the travel agent booked the cab till today. When we talked to Deepak he said he will arrange other vehicles next day to drop to the Delhi airport by morning 8 AM. We called him in morning for more than 100 times from different number but he did not pick the phone. We ran pillar to post to arrange the transport at last moment in Haridwar. Somehow we manage to reach the Delhi airport just in time. We could easily lost big amount(14 persons flight tickets) if we reach the Delhi airport 30 min late. We paid the money for the transport from our pockets.
7. After reaching Bangalore we called Deepak, he answered the phone and said sorry for inconvenience he caused for us. He promised to pay the money we spent in a week. But it is almost a month neither he sent money nor he is lifting the phone.
8. Above mentioned point are only the top most issues we faced. They are so many other problem we faced in the entire trip.
Even we met few people in Chardham trip who are travelling from same travel agent, they also facing similar issues with him. Even I see lot of new complaints being filed in this site, on same travel agent just in gap of 1 month. These guys are cheating the pilgrims and earning lot of money on our faith.
THIS COMPANY IS BIG FRAUD.
Please find the details of this company manager Deepak and his agent number below:
Website:
www.addmyindiatrips.com
www.chardhamyatradarshan.in
Address:
Add My India Trip Pvt Ltd
A Block, Mayur Vihar Phase 3,
New Delhi- 110 096
Phone Numbers:
Deepak Kumar – [protected], [protected]
Sanjay – [protected]
Ankit – [protected]
Angle – [protected]
Regards,
-Kishore.
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