Adecco — Regarding Poor response from Mohali branch

I want to share my bad experience with Mohali branch of Adecco. The reason for I visited this branch was to collect information regarding my background verification for new organisation where I recently hired. But when I reached Adecco office at Mohali I found the same was closed due to current pendemic situation after that I contacted concerns but they didn't respond even they not take pain to reply on phone call and message. After providing my all documents to them I still didn't get any response from their side.