Aditya Birla Capital — Foreclosure Letter

Address:

Row house NO 8 Indralok Hosuing society Near lions club school Dehuroad Pune

Hi.
My name is Manish Nair and I have a personal loan with Aditya Birla which is 2 year Old (Loan account -ABFLPUNPL[protected])
I have emailed customer care on 10 November 2020 asking them about the foreclosure letter where in till 26 November I haven't received it.
I have gone through the contract and the rules mentioned in website and no where its mentioned that I have to wait for 15 to 1 month for this letter ...This is clear that they are doing this to gain the interest from customer in the name of processing this request.

Need help to get the foreclosure letter

Regards
Manish Nair
[protected].