Aditya Birla Finance — account no- lwx-m[protected]

Address:

Thane, Maharashtra, 421301

Naved kureshi
Attachments
Mon, Nov 12, 2:47 PM (7 days ago)
to care.digitalfinance

Hi,
This is regarding subject loan account number.

My first loan EMI which was due on 05/10/18 was not deducted from my respective bank account and I customer service person called me and told there was problem is ECS so unable to deduct amount from my account.
I made payment on 12/10/18 through net banking but on the same day Aditya Birla debited EMI through Cheque. Now two EMI being paid against one.

I reported this to your customer care but they told they can adjust in with my next EMI of following month which was due on 05/11/18 but they deducted EMI amount again from my account this month also.

I would request you to please make the refund of my one EMI amount at the earliest. I have made multiple calls to the customer service regarding this issue but still not resolved.
I have attached herewith my account statement for your reference.

Please resolve the issue at the earliest.