Aditya Birla Finance — Aditya Birla Finance Foreclosure documents still not received even after 2 mont

Hi, I am Pummi, taken laon from Aditya Birla my biggest mistake, they are charge interest of 10% on my loan amount of rs. around 16 Lakh .So i want to transfer this to another bank, I am now in the mode of begging Aditya Birla for a Foreclosure letter which they have not given me .
Not able to help myself please suggest .
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