Aditya Birla Finance — facing issue in home loan installments

Address:

Agra, Uttar Pradesh, 282006

Dear Concern,

I have taken the Housing loan of 5 Lac Tenure 144 Month with the EMI of 5565/month from Aditya birla Housing Finance. I suppose this was my biggest mistake to connect with you. I am very much unsatisfied with your policy, incomplete information provided by you. Due to these incomplete information I am facing very much mental stress.

Issue-

I have paid 5565/- amount per month (apprx 11 Months) but still getting the message that 147 EMI is pending while at the time of loan it was clearly communicate by your Agent Mr. Saurabh Yadav and his senior that you have to paid only 144 EMI. When I have paid already 11 EMI then why should I pay again more the committed EMI.

I have still not received any physical or Email letter or documents regarding this loan while 11 Months has already passed with lots of Follow-ups with your agents.

EMI has start by the agent before Communicated date by me.

Inform Fixed rate of interest and providing floating rate of interest by the agent.

Policy Number- LNAGR0HL-[protected]
Name – Sachin Garg

You are requested to please Please provide the account statements and Resolve my issue asap.I have also mail to your care and called to customer care executive but they are not ready to inform any thing..

I was not expecting this type of casual behavior by this reputed company. In future I will not recommend Aditya Birla Finance to anyone.

Highly Dis-satisfied Customer.

Regards
Sachin Garg