| Address: | Howrah, West Bengal, 711101 |
Date[protected]
Dear sir/ma'am,
I, mohit kabra, have taken home loan of rs 50lacs from your esteemed organization, bearing file no. Hfhl_[protected].
An executive from aditya birla capital, mr sourav pal (Sales) and priyanka ganguly (Credit manager) from kolkata, had assisted me in completing my loan from stage 1 to disbursement.
As per my knowledge, any loan will have emi attached to it and a processing fees.
With the brand aditya birla, i gave all trust to your executives which guided me all the time taken in loan disbursement.
To my surprise, i was astonished to find that after 5 months, the total principal outstanding is still
Rs 50, 56, 647 approx, which haven't reduced by single penny.
I went to aditya birla office at vardaan market, kolkata to enquire about the issue.
I was totally left blank when mr sourav pal, told me that this loan has feature of pre emi where only interest part is deducted and also processing fees of rs 60, 539 along with insurance amount of rs 1lac approx also has been done on loan where emi for insurance is being deducted monthly rs 924.
Mr sourav has betrayed me and took my signatures by telling all false things and landed me in a mess.
I am deeply hurt and furious for the experienced i have received by such big brand aditya birla group.
Why i would have problem in giving emi payment but mr sourav for his personal interest have done all wrong.
I request you to please look into the matter seriously and convert my pre emi which has been debited as normal emi which i told mr sourav to make it for my home loan. I also want a refund of my processing fees which wasn’t informed to me.
I visited aditya birla capital office kolkata, and the intolerant behavior of mr sourav at office has shook me.
Looking forward for your needful action.
Regards
Mohit kabra
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