Aditya Birla Finance — loan account no. lxw-m[protected] not closed even after paying the complete foreclosure amount and emi for this month is marked as bounce

Address:

New Delhi, Delhi, 110025

Hi,

As guided by the executive, i paid the complete foreclosure amount on 18/09/2018 but till date they have not closed my account neither provided me the noc. I made more than 20 calls and dropped several mails but i didnt get any relevant support.

I told the executive over call that i am getting messages to keep account funded for emi deduction, he told me not to worry as i have already paid the complete amount. But on 05/10/15 they got my emi bounced and for which the bank has charged me approx 400 rs.

This is the worst of services which i am facing right now and nobody is providing any answer to any of my problems.

Now through this platform i want to raise my below mentioned complains:
1) i want my loan account to be closed at earliest and ecs to be removed from my bank account.

2) provide me the noc.
3) refund the bounce charges.
4) lastly make sure that this bounce doesnt effect my credit score.

Please call me on [protected] with relevant solution.

Regards
Mubassir khan