Aditya Birla Finance — money deducted twice time - no response

Address:412105

Dear sir,

My Name is Bablu prakash Devmane
My mobikw loan account no is -No.LXW-M[protected]
My date of birth is 02/06/1988
Mobile [protected].
My emi was bounced 05/07/18 dated
Again I Made ICICI bank netbanking transfer of amount rs. 11567/- on 09/07/2018. Given link -https://goo.gl/HUnbSR
Rs.11567 transition I'd is -EX903CA7EDBCB8032' 20:59:09 Pm

Again my ICICI bank account debited 11/07/2018 1:00 Pm Amount RS 10681.
Dear Customer, your Account XX4400 has been debited with INR 10, 681.00 on 11-Jul-18. Info: ACH*ADITY BIRLA FINANCE*No.LXW-M[protected] money deducted twice Time please check and resolve given problem urgently...

Kindly find attached screenshot...
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this is happening 2 time from with me 1st time my fault my EMI not cut in may month beacause late sallery i got call form 8th may regarding emi i will pay my emi throw IMPS on 8th but 11th may 1more time EMI cut from my account i mail him around 15 times but not grtting responce after next month i perposely bounce emi when they call me i told him whats haapening then they told me pay your emi we will gine you refund i pay my emi but same prom same day after pay my emi they 1 more time deduct my emi from my acc plz find all attachment about conversation and emi

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