Aditya Birla Finance — opt in for moratorium till august 2020

Hello,

I had taken a loan from aditya birla finance limited. I have always paid my emi's on time, however, due to this covid-19 i am unable to pay my emi's so i had requested for moratorium till 31st may 2020 which they had approved. Then on 2nd june i had again requested for moratorium extension till 31st august but they are not responding to my emails. I have sent so many emails however got a reply couple of days back asking for a reason to opt in. From month of june till august i will be having a 10% deduction in my salary. Its very difficult to manage my finances in this pandemic situation.

They have debit the emi for june due to which i am have financial crisis. They are calling several times each day and harassing me, when i told them about the rbi announcement for loan moratorium till 31st august, they said they are not following this rule of rbi. They do not reply to email.
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