Aditya Birla Group — refund not received

Address:

Jaipur, Rajasthan, 302019

Dear Aditya Birla sun life insurance

I took the traditional plan my insurance no is[protected] but unfortunately i received the call from customer care they have given all information to me the amount they told me Rs 256000 and all information given to me but the sales guy given information for wrong amount suggested to me that's why i called customer care and said to cancel
the plan i not want to take they said to me please visit nearest office and right the application i have application threw writing but i have not received refund amount Rs 15988/- till the time please do process for refund already lot of time has done