Aditya Birla Group Complaints & Reviews

I want to share My experience with ABHFL Very bad service provide by ABHFL there is no response my e-mails. I have applied my fourclouser letter for balance transfer about 1 month ago. I have send reminder mails many times but still I don't get received any response of my single mail there is no customer care no. No contact number they are very unprofessional.
I would like to inform my colleagues friends and my family members if you...

Respected authorities,
I have missed one payment of Paytm postpaid facility because of some uncertain health issues happened to my family. I have already informed them that I can pay the pending due only on 5th February 2022. But their executive are calling again and again and torturing me. As I am hypertension patient which is affecting my health. Pls look into this matter. As they are charging penalty and I m ready to pay the nominal charges as it's my fault tht I missed the payment.

Called for agent your lone aprorval but send me kyc. Iam send kyc after calling your loan sanctions but send me 5500 first time iam sending but second time your noc charges 18500 send after 2 mints your lone amount are 3 laks and your pay amount 5500+18500 totally 324000 sending your account but not sending are after gst amont 24000 sending. Iam chitting this company

Dear sir/madam.
I would like to inform you that aditya birla health insurance is cheating with indian customer.
During the deal aditya birla and 121 policy representative mr vishal shaw (Mob no [protected] and mr. Das mob. [protected] (121 policy) told this policy is covering many disease. Kidney stone surgery will also cover within 24 hrs from the date of policy purchase.
Today when i called toaditya birla customer care number he is speaking that kidney stone surgery will be cover after one year of policy purchase.
Why aditya birla and 121bpolicy cheated with me. If aditya birla and 121policy will not be able to pay my kidney stone surgery charge then i will go for legal action.

It's been almost month that I have raised a request for personal loan foreclosure. They asked me to submit foreclosure issuance charges. I have paid that on the same day, they shared details. But till date I am waiting for their final foreclosure letter which is supposed to be shared by ABFL with me in order to close my personal loan. Too lengthy process. this is worst process in loan department of Aditya Birla pvt ltd

Dear team, my self lomesh shah, have applied for personal loan through digital finance and i got approval for that also ref to application number 2273823, however once loan is approved than why i'm getting mail that my application is rejected. I have both the mails one is stating that loan is approved and second is stating that it's rejected. Tell me the answer.

I user of idea with mobile no.[protected] inspite of regular complaint for port out, my request is getting cancelled. Three times it has been cancelled by idea just by giving the fake reason o[censored]ser cancellation as i just answered to their call and that is again and again falsely reported as user cancellation from their side. Just by attending a call from unknown number doesn't mean that i have cancelled my port request. Idea people call for interaction and a report is sent that user has cancelled the request which is just a
Fake report so that they can retain a customer. My question to them is why a customer will cancel his request if he is again and again applying for port out and this is the 4th time i have applied for port request. Even after my regular complaint only assurance is given from their side and no action is taken to resolve my issue. Instead idea people are just fooling me and wasting my time in all this from 28th aug 2018. Im suffering from a huge mental torture. Every time a unknown call comes im afraid that if this call is from idea they will cancel my request inspite of clearly mentioning that i don't want to continue with your network. From last few days my life is just busy in all this only and i'm into a stress which is affecting my health for which only and only idea network is responsible.

This is the fraudgery idea does with the customers. I received this in response of my compliant.

Dear customer, greetings for the day! This is with reference to your email regarding port out. We called on number [protected] on 8th september 2018; your concern has been discussed. As per confirmation received from our team you have not cleared outstanding rs. 76.24/- towards your account number[protected] [protected]; hence your port out request for your idea mobile number [protected] via service request number c[protected] has been rejected dated 08/sep/2018.

Inspite of asking again and again for all the dues and payments i was responded all the time that all your dues are clear and you have paid enough amount for porting out and still i get this kind of reply that i haven't cleared such a mere amount of rs. 76.24 /- and that too in some other year not even in 2018. Idea is just harassing me a lot with all this deceitful activities. This time again i have requested to port out and expect my problem will be resolved.

I have got all the mail records with me through which i have interacted with them.

Dear,

I have been harassed by idea call center and now the idea legal team. They have filed a civil case against me! Claim is i have 545 yet to pay to idea. My sim was disconnected in nov 2017 to make this payment. I have sent a mail confirming the payment on 4th nov 2017. I have gone to idea store to pay and they sent me to airtel office to pay and get a receipt. Took a photo of airtel receipt and sent to idea person in charge. Then i took a photo of mail sent by idea employee that was sent to re-enable my sim card. After all this in 2018 aug they have files a civil case against me. How do indian law protect a citizen from such harassment?

Boaz
[protected]

Iam rajesh.[protected] i have submitted for plot loan in vizag for your staff mr. Rustum. Ihave paid the process fee 3k. Broker have taken 12k as another fee. It ll be refunded from company. After 5 months they are saying we cant do funding. No response from manger if i ask. Saying some stupid reasons for loan. Everything i hav submitted. When ever they call me i used to go their office. Waste people waste staff and waste manager. Kindly pls remove ur office in vizag.. Becoz we people around 3k people fixed not to step in ur office for any matters. If by chance if any matter comes to deal with u we ll drop in that matter.. Pls try to solve our problems. And dont make people as fools regarding loan matters..

Dear team

I am from past 1 month being asked to take patience rather being given any solution.
This is to again bring to your notice that none of your staff is eager to help cutomer & even dont call back & more to that not pick the phone calls (Mobile / landline).
I have called many times to each one below for status but no one is getting back to me.
1. Mr sunny - mumbai office - [protected]
2. Mr deepak gupta - delhi office -[protected]
3. Mr nitesh - delhi office - [protected]
4. Delhi office landline[protected]

I even more surprise that the customer care team is also not able to provide the exact update & on my query simply revert "we get back to you in 3-5 days".

I would like to tell you that if there is such a mismatch & confusion amoung the team & company that no one is responsible & dont know the process & work, its better to close down the finance division as this is only giving the wrong input of aditya birla group.

I would also like to say that if you are not sure of what/ how to do the job, just pls dont make the fool of cuatomers.

You are giving the loan at a very high rate of interest & if customer like me is agree to take & pay you that, even then you are not bother & just making fool of customer by unnecessary making delay without any update.

I request you to pls either process my application - 967342 by this week or return all my documents & cancelled cheque copy.

Rgds
Ashish srivastava
[protected]

On thu, may 3, 2018 at 10:23 am, abfl direct wrote:

Dear customer,

Greetings from aditya birla capital.

This is with reference to the mail with regards to your loan application status.

Our team is reviewing your loan application.

We will update you with next steps in 3-5 working days. Appreciate your patience.

Thank you for reaching out to aditya birla finance limited. Have a nice day.

You can check the status of your loan on sms, by sending “loan status” to 567679 or give a missed call on[protected] from your registered mobile number.

Warm regards,
Aditya birla capital

The problem was they are acivetted the music 360 with out any importation. After that i got the massegge like your money rs.25 charged for music 360. I din't activeted music 360. We make a call custmer care we tell thè probleam they are not supported to sald the probleam. Thay are telling to call back tommarow bcoz my supervisior not attended about 10 o'clock.
Please provide my money as soon as possible
Yours,
Customer.

[protected]
K. Syam prasad reddy
A. P

Dear Aditya Birla sun life insurance

I took the traditional plan my insurance no is[protected] but unfortunately i received the call from customer care they have given all information to me the amount they told me Rs 256000 and all information given to me but the sales guy given information for wrong amount suggested to me that's why i called customer care and said to cancel
the plan i not want to take they said to me please visit nearest office and right the application i have application threw writing but i have not received refund amount Rs 15988/- till the time please do process for refund already lot of time has done

Dear all,

It 18 days now the amount has been deducted from my account and i was promise that policy will be receive with in 7 days. With continuous follow up from the vendor the issue seem unresolved. I tried customer services but i just get stuck in selecting ivr options. Attached policy document.

Request your immediate response for above complain.

Regard's
Sangram acharya
[protected]

My account was cancelled on nov 5th 2017 and the final bill was to be adjusted with my deposit of rs. 1000.00. As this was a prepaid plan i paid my last bill of rs.530.00 on nov 10th 2017. But i receive another bill a couple of days back right up to dec 5th 2017. Not sure why this bill was generated for no reason. My billing cycle was 5th of every month and went to one of your idea outlets in palakkad on the 4th of nov 2017 but i was told that i should wait for my billing cycle to come up as nov 5th was a sunday i was told to come on dec 6th 2017. But i called up idea customer service billing and cancelled my account over the phone for which i did receive an email as acknowledgement. Would appreciate if i can get a proper explanation on the above matter.
Thanks
Bobby joseph

Since may 2017 i was looking for a change in my plan for mobile services having 3 idea numbers in easy share plan in gujarat. Unfortunately there was a total goof
Up by the idea office. Neither was the change carried out nor the bills changed. I tried for the next 5 months but due to phatetic response from the idea personnel i was unsuccessful wasting my hug eprecious time. Finally in desperation in nov 2017 paid the outstanding as per the idea customer poor care and closed all the three numbers with a promise never to return to idea again inspite of more than 8 years association. I lost a lot of my admiration for the aditya birla group whom i thought to be customer oriented... And the customer care nobody even bothered to give a proper reply inspire of sending mails etc there would be phone now and then and promises to sort the issue or may be they were passing the time.

What an idea siri... Great way to boot out customers... All the best in your endeavours

Subject idea cellular

Last 1monthi am roaming idea show to convert my postpaid sim to prepaid, after along i tried several times i received prepaid sim that idea show room person told me after 3 days you get the signal in prepaid, but i am wait in last 15days not came to signal at that prepaid sim, today i went that idea showroom at tadipatri (Lakshmi cellar) he is taking very rash, and telling get out of my office.

2/09/2017. I'm from kerala, kannur (Dist). Today most of the time the range is cutting not only today this prblm contious few days ago but that time this much prblm was not there. Other sim networks are fine in this place. But me and my family members and my frnds are using your network. I choose your network because it was spr but now not so plz check. Cure it as fast as possible and otherwise u may loose your custmours.

I brought today one maxi dress from pantaloons product-maxi dress, size-82 cm, net quantity-1n, colour-teal, pos - akkriti dress, article #[protected], mc code: efuakdrsf, price-1299, golden print is faded, the vendor person ask me to alter the dress after alternation he ask me not to try the dress as it is proper, he staped, when i saw in home golden colour print is faded

Hi i am nikhil rai my numbers are [protected] and [protected] both are idea. I was complaining about the network issue in my area from last 1 yrs or may be more but no improvement they always say be are doing are best bla bla so many things i mail so many times call customers centre also in twitter also but no response still am unable to use internet and calling i use 1799 rental but i unable to use services so i decide to go for 199 rental please do something i am frastrated now tell me you are helping me in this issue or i port my numbers i will wait for 15 days to resolve this issue otherwise i have no option because i am your valuable customer and i love idea so please do me a favour and help me to resolve my poor network in my area that is (250 chhaniya pura near rani mahal jhansi) (Uttar pradesh)

Hello sir i am a hardware merchant from gujarat and i am having a very big trouble for selling ultratech cement, just aftery shop there is another hardware shop and he is having ultratech cement agency but the main problem is he don't let us sell ultratech cement, i am ready to take agency in every possible manner but the main delaers in district are not helping me.so please help me in any possible way or give me any source through which i can sell ultratech cement.

Sir
Aapka cumpani jharkhand me godda district me col mince me kam kr rhi hai wha job ke liye mere se or mere dost se paisha liye gye or job bhi nhi mila sir mai aap se anurodh krunga ki jo man paisha liya ush pr krwai kiya jaye dozer opretor ke liye paisha liya 202000 do log ka

Paisha lene wala ka name dyanand vishwkrma hemm opretor hai uska mobile no. [protected] hai

Very bad company to work for. Inside culture is very bad. Ladies are targeted by senior managers and thrown out of job for no reason. Never work for this company. Especially ladies beware. They will harass beyond imagination. They dont support honest and hard working people. Prefer any other company over aditya birla group. Your future will be safe

I was having a number [protected] last 5 year in idea. which I m using all over my bank and every where or also using number in important software.
after some time idea suddenly my number inactive as I was not using my SIM for few month.
they should inform before to do so. and how can they inactive my number else my bank msg are going on that no. how I can feel secure. Also i visit my idea store at panipat nd discussed my prob regarding activate number and your executive Piyush chawla say no its not possible
Contact number of piyush chawal [protected]. please activate my number soon.

contact me on
[protected]
[protected]@gmail.com

On 14th morning I purchased items worth rs.1345.57 from more retail store, for which without cancelling d first transaction d lady swiped card second time. The amount deducted twice. Same day 10.30am d issue has been raised, they told 48 hours need to wait.

Till today am waiting to get d money back.
Can You please look into d matter n help me in this regard?
Your immediate action will be appreciated.

सर मी महेश रमेश व्यास मी तुमच्या idea company Postpaid sim [protected] हा नबर घेतला हाेता मी दैनीक दिव्य मराठी पेपरचा काम करताे मला तुमच्या idea company चा बील 10000 आले आहे ते मला मान्य नाही त्यासाठी मी त्याना मेल सुध्दा केला परतु काहीही समाधानकारक उतर मिळाले नाही व मि दिलेल्या ultarnet number दीलेले असुन सुध्दा पुने आँफीसची कदम नावाची काम करनारी ही ने माझ्या मिञ परीवाराला काँल करुन त्याना अपशब्द बाेलले मी त्याना विचारले असता मी काहीही करु शकते व तीच्यामुळे मला खुप मानसीक ञास हाेत आहे तुमच्या जवळुन समााधनकारक उतर न भेटल्यास मला गाहक पचायत मध्ये जावेल लागेल सर मी तुम्हाला विनती करताे की तुम्ही माझी मदत कराल

I have been a customer of IDEA Cellular for over 12 years. During this period the company has had many highs and lows in its network, services, rates and offerings. In spite of the continuously changing dynamics of the telecom industry I have stuck with IDEA in their thick and thin with the same post paid mobile numbers.

The assigned account manager is so complacent and uncooperative towards my requests that I have to continuously follow up with him instead of him showing initiative.

After escalation no proper response received. Why is the Appellate authority at Idea Cellular so lenient towards its arrogant employees and complacent in interacting and communicating with valued platinum customers like myself to resolve my grievances.

Over a span of one and a half month small issues related to VAS have not been attended to properly. Like, MCI rent removal and reversal took over a month to be actioned. During this period no MCI reports were generated when my mobile was out of coverage. The data plan linked to the rental has its cycle date automatically changed, to which no resolution has been provided till date. Upon escalation, not even the courtesy to call and resolve these issues has been expressed lately.

I sure hope IDEA Cellular an integral part of Aditya Birla Group has some respect for its parent company and its patronizing customers.

This is fake add mujhe bola gya tha 16000 second milege 144ke recharge pr par mile sirf 15000 second so please mujhe mere seconds wapas se chahiye me idea customer care se bhi bat kar chuka hu unhone mujhe salah diki me direct complain registered kar saku
So plz mujhe mere second wapas chahiye ise ap jald se jald mere number par transfer kar dijiye mera no [protected] ye hai ispe wapas se transfer kar dijiye

I this company online (Trendin.) puchase jeans, the company said the first is to collect your money anytime we can purchased. Who says it can not reason our car shopping. We will give you back your money in your bank account. The company says it's here, i had an account number is wrong. While this account is the daily transaction. Whole to me, then i would say that the second account give. Now every time i say it is the last two months of the money will be released to you in 2-3 days. These 2 months were saying. Which to this day found me money. I am making a call has to be disapoingted. More than half of the staff is the name i remember taking my call me a false e-mail every time the baby would get you out of your money will be 2-3

Proof of all phone and e-mail to me.

On 17th may 2016, i got a sms from the no. 51998. It was written "dear customer, you have been charged rs.3.00 and your current balance is rs.1.00." after a while i called customer care to know the reason of balance deduction. Customer care executive reply me that it has pressed some button by me. But i did not pressed any thing or any button. I tried many times to get my balance back but there server was so busy that i cant get to communicate themselves. And after the day i get to communicate themselves but the same answer i got.
My question is here whether they having wrong mechanism or they arbitrating me a lyre. If there system shows some button pressed by me then they should check out there machineries which they are using otherwise they are cheating people.
Let assume one thing they having many crore customers if they accused only one lakh people by putting such false argument how much illegal money they are earning in a second.30-40% people does not know to read a sms they even don't know customer care no or complain no. Many calls are also given from there customer care after some music instruction voice appeared and aforesaid to press some button to activate some services. If anyone get answered the call he is taking there service by knowingly. But sometime charges applied by attaining such calls.
My complaints is not only for idea cellular group but also such telecom companies who doing such cheating.
However i am subhendu mondal from durgapur west bengal. I am giving my mobile number too from which balance has been deducted.
Mobile no -[protected].
Please look into it.

Dear aditya group,

I am truly disappointed to say that mrs. Raju mistry, if you are unaware or probably keeping quiet (Because you are an employee of aditya birla group!) is absolutely insulting and humiliating to your face. Not only was i scrutinized over my education, which has no correlation to the job i applied for, i was also asked about certain sections in my cv with a demeaning tone.
We have no qualms in a person...