Aditya Birla Memorial Hospital — extra charges on credit card payment transactions

Address:	Pune, Maharashtra, 411033
Website:	www.adityabirlahospital.com

On 25th january 29, 2017, we have gone through an annual preventive health check up at aditya birla memorial hospital, thergaon, chinchwad, pune, maharashtra-411033. Telephone no:[protected], email: [protected]@adityabirla.com... Subsequently i paid an amount of rs 14, 571/- through my credit card. However, the actual bill was rs 14250/- bearing bill dated 25th january 17.

On top of that the hospital charged me rs 321/- for payment through credit card which comes to 2.25% of total amount.in spite of several request the hospital people were so adamant to charge me the extra 2.25% because of credit card. I have also asked them the bills or mention the same amount in the invoice which has been denied right away.

Frankly it was a great surprise to me. While the government is driving very hard on cashless economy and digital payments the reputed & big business house in healthcare industry like adiyta birla group are looting public openly without any fear. If this hospital thinks the 2.25% extra charge for credit card payment is legal, then why they are not mentioning in bills. Please imagine the number of transactions they made in a day, month and year, 2.25% of credit card and may be 1% of debit cards would be an accumulation of huge unaccounted money or not paying any taxes on same.

I have lodged a complaint on jago grahaka jago bearing complaint id : 9956192 dated 20th may 17, wrote to rbi, controller of legal metrology (Weights & measures), ministry of finance etc, unfortunately everyone is saying it does not come under them. Only one person is now left indian prime minister.

I am really helpless.