Aditya Honda — activate battery mystery

Address:

Thane, Maharashtra, 401208

I had visited honda service center to repair activa's battery on 10th feb because it's horn and self start was not working. I had been told battery can't get repaired as it was destroyed and they gave me a letter to replace battery as it is under warranty. I had visited the repair centre in vasai east on 17th feb to replace battery but i was shocked when mechanic opened the activa to change the battery as battery wasn't inside it. Then i went again to your service center in vasai west to talk about the incident. I told the whole incident to amit sapkat who is the manager there but he refused to replace the battery.