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Advay Complaints & Reviews

1.3
Updated: Dec 30, 2021
Complaints 4
Resolved
1
Unresolved
3
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Advay reviews & complaints(4)

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A
Anant8
from Gurugram, Haryana
Dec 30, 2021
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Address: 499,1st floor, Sector 56, Gurgaon

Hey there,
I have bought this product on 17th of December 2021 from Apollo pharmacy sector 56 Gurgaon. And it's today 30th of December 2021 that it is not working.
Exchange or repair, Please do the needful asap.
Advay customer support has been notified about the posted complaint.
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    U
    UtKaRsh GuPtA@
    Apr 26, 2021
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    Address: J-92 GROUND FLOOR SOUTH EXTENSION PART 1,

    My heating pad takes lot of time to get hot & also doesn't get hot properly. Every time i have to shake the heating pad again & again so that it properly gets hot
    Advay customer support has been notified about the posted complaint.
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      S
      shaima husain
      Jan 17, 2020
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      Address: Moradabad, Uttar Pradesh, 244001

      Hello
      I ordered advay electric massager velvet heating gel pad " from amazon. The seller has sent a used bad product. It looks old & not heating properly. I had ordered this same product in brown colour in 2015 from amazon, it was new, heated very nicely but when i ordered again on 12 th dec 2019 i received an old product in black. The material of the product is not good, the black border is coming out, it is extremely low heating. I wanted to email amazon earlier but i did not have recharge in my phone that is why iam late in emailing. I would like to exchange/return, refund my money. It is not at all heating properly
      Advay customer support has been notified about the posted complaint.
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        A
        advay
        from Gurgaon, Haryana
        Jan 29, 2014
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        Resolved

        Address: New Delhi, Delhi

        Customer is shown picture of product A and product B is delivered to the customer .
        shopclues system program have no filter to solve this problem.
        This practice is very common on shopclues website. This practice is done because developed system have no support to check this type of vendor on shopclues
        let us take an example
        if some vendor put the picture of johnson and johnson baby oil and and customer buy that product and he is delivered some local baby oil.
        customer receive the product packet after giving payment and when he open it he found that he have been cheated.
        now no one believe that customer is being cheated as packet is opened.

        Kindly note this problem .
        This cheating is being done with support of shopclues support. As shopclues is not able to check those vendor who is doing this practice of selling item B and displaying A.




        Deepak Agarwal
        Advay Consumer Care P Ltd
        24, Govind Mohalla, Haiderpur, Shalimar Bagh
        Delhi, India . PIN CODE: 110088
        Number : +[protected]
        email: [protected]@advay.co
        Aug 14, 2020
        Complaint marked as Resolved 
        Advay customer support has been notified about the posted complaint.
        Dear sir/man
        I purchase your company advay electric heating pad @apollo pharmacy 15 November 2019 product cost is 570 Rs. Today is 22 November 2019 electric heating pad leakage suddenly I attach picture with this mail.plz solve my issue as soon as possible.if it's replace then plz tell me process

        product A is displayed and Product B is delivered - Comment #3593530 - Image #0
        Water leakage problem
        amit13713's reply, Dec 21, 2019
        water leakage problem
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