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Ticketgenie India Complaints & Reviews

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Updated: May 8, 2024
Complaints 77
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30
Unresolved
47
So far, so good. Ticketgenie India is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Ticketgenie India will keep up the work and continue to help more customers with their concerns even better 🤝
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Ticketgenie India reviews & complaints(77)

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V
Vicks2650
May 8, 2024
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I booked 2 seats n6&n7 confirmed in boat c stand and the payment of rs.6600 was debited, however no tickets were sent to my email or whatsapp. Kindly help i am die hard fan of csk and booked this with so much struggle. Help me with order details. Booked from [protected]. Paid thru payzapp [protected]. Vivek parthasarathy
Ticketgenie India customer support has been notified about the posted complaint.
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    S
    Starry ak
    from Belgaum, Karnataka
    Mar 19, 2024
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    Mail not received

    Address: Belgaum

    I didn't receive any confirmation mail after registration for rcb unbox event...
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    N
    Nitheesh2910
    from Chennai, Tamil Nadu
    Mar 14, 2024
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    Booked IPL tickets for RCB vs PBKS - Didn't receive it

    Address: Bangalore

    It tried to book two tickets yesterday 13-MAR-2024 for RCB vs PBKS match through the ticketgenie/PayZapp website.

    It showed as the transaction was successful and even the money got debited from my account instantly but I haven't received the confirmation of tickets till now.

    Please help me get a refund and as far I've checked, they don't seem to have a proper customer care support....
    +2 photos
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    B
    bhavinpatell
    from Dehradun, Uttarakhand
    May 5, 2023
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    Duplicate charge refund

    Emailed the complete details of duplicate charges. No response. Called customer service, she said she will call me back in few hours. No contact. My office called 100’s of times, they don’t answer phone calls.

    Are you guys in a business of taking money and not being responsible for it? We pay a booking charge and that entitles the customer a prompt response and better customer service.

    I am filing a PIL against...
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    C
    Chandan B K
    from Bengaluru, Karnataka
    Apr 30, 2023
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    Any update regarding RCB jersey booking

    I had ordered a RCB jersey and the payment was made but there was no confirmation on the Order placed and no email confirmation has been received.
    Contact no: [protected]
    Google pay number:[protected]
    Email id: [protected]@gmail.com
    Please let me know the status of the order. Also attaching the Transaction ID for your reference....
    +1 photos
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    C
    Chandan B K
    from Bengaluru, Karnataka
    Apr 21, 2023
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    RCB jersey booking

    I paid for the RCB jersey online using gpay, but I didn't receive any confirmation whether the jersey is booked or not.
    [protected]@gmail.com...
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    A
    Akshaydiva
    from New Delhi, Delhi
    Apr 1, 2023
    Apr 21, 2023
    This thread was updated on Apr 21, 2023
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    Regarding merchandise Order confirmation

    I had ordered a RCB jersey and the payment was made but there was no confirmation on the Order placed and no email confirmation has been received.
    Contact no: [protected] Please let me know the status of the order. Also attaching the Transaction ID for your reference....
    +1 photos
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    A
    Akshaydiva
    from New Delhi, Delhi
    Apr 1, 2023
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    No order confirmation for merchandise ordered

    I had ordered a RCB jersey and the payment was made but there was no confirmation on the Order placed and no email confirmation has been received.
    Contact no: [protected] Please let me know the status of the order. Also attaching the Transaction ID for your reference...
    +1 photos
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    R
    Rony k.
    Mar 27, 2023
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    Refund of Tickets

    Address: Bengaluru

    This is in reference to the booking of four tickets for FIH Hockey 2023 on 27th February from the website. Even though the amount was deducted from my account, I did not receive any confirmation mail.

    I sent a mail requesting a refund on 7th March to which you replied that it will take 7 to 10 days for the refund. Today is 27th March and I have still not received any refund.
    Order ID : T[protected]...
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    D
    darshan tated
    Mar 25, 2023
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    Refund it Asap

    I booked rcb vs kkr 2 ticktets of 13300 amount and it was deducted and tickets were not booked and there was no message regarding this please refund asap...
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    darshan tated
    Mar 25, 2023
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    Refund it immigration

    I booked rcb vs kkr match 2 tickets of 13300 amount was deducted and tickets were not booked so please refund my money...
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    D
    darshan tated
    Mar 25, 2023
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    Please refund immediately

    Address: Gadag

    I booked rcb vs kkr 2 ticket amount of 13300 was deducted but ticket was not booked and there was not any message regarding this please help and refund immediately...
    +2 photos
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    D
    darshan tated
    Mar 25, 2023
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    Refund

    I booked rcbvskkr match ticket money was deducted but there was no email of ticket or any message please refund it immediately...
    +1 photos
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    J
    Jahnavyendluri
    from Guntur, Andhra Pradesh
    Mar 20, 2023
    Resolved
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    Regarding refund for failed transaction of RCB vs CSK match

    Address: Bangalore Bangalore District Karnataka India 560002

    I had booked 2 tickets for rcb vs csk match. 4910rs amount was deducted but it's showed transaction failed, I didn't get tickets confirmation so please look into this matter refund the amount please...
    +1 photos
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    S
    Sagar Skanda
    Mar 19, 2023
    Mar 20, 2023
    This thread was updated on Mar 20, 2023
    Resolved
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    Resolved

    Regarding refund for failed transaction for rcb vs kkr match

    I had booked 2 tickets for rcb vs kkr match of 6050rs amount was deducted but it's showed transaction failed, I didn't get tickets confirmation so please look into this matter refund the amount please...
    +1 photos
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    N
    Nikhil05$
    Mar 18, 2023
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    IPL 2023 refund issue

    I tried to book ticket on 15th march 2023. Amount is debited twice but the ticket is not confirmed. Could you please refund the amount.
    I have tagged the screenshot of the transcation...
    +1 photos
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    S
    Suresh_17gopi
    Mar 17, 2023
    Mar 27, 2023
    This thread was updated on Mar 27, 2023
    Resolved
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    Resolved

    Money transferred to ticketgenie but tickets not booked

    On 15th March I booked 2 tickets for match between RCB VS CSK via phonepe money was debited and tickets were not booked after a day I received message that money is transferred to ticketgenie but I didn't get any mail regarding ticket confirmation..
    Can u resolve this issue?...
    +1 photos
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    S
    Suresh_17gopi
    Mar 17, 2023
    Resolved
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    Resolved

    Money debited but tickets are not booked

    On 15th March I tried to book tickets for a match between RCB VS CSK, via phonepe a day later I received a message saying that transaction is successful and money is transferred to ticketgenie but there is no confirmation of tickets booked from ticket genie...
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    P
    Pindi777
    from Bengaluru, Karnataka
    Mar 16, 2023
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    Refund Money - RCB vs CSK IPL tickets

    Address: RR serenity, Kasavanhalli, Banglore 560035

    Please refund the money which is debited from my account on March 15 for RCB vs CSK match at Chinnaswamy stadium on April 17 . No tickets are booked but still amount is deducted from my account. Request to please look at the issue immediately and revert back...
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    C
    Chn 24
    Mar 16, 2023
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    REFUND -payment made but ticket not booked

    The ticketgenie sent a request for payment and the same was paid for booking RCB vs LSG IPL match of rs 4236. I demand the refund of the same...
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