Agoda — room amount deduction

Address:159 Govind Garh, Dehradun, Uttarakhand, 248001
Website:www.agoda.com

On 13th september, one of my friends told me to book a room at hayat regency for the next day (14th september) and mistakenly i booked that for 15th september due to the auto-fill date in the agoda booking system, it was supposed to be next day but it wasn't.

Right after 10min, i cancelled it and re-booked that room for 14th september and my friend paid at the hotel but when i saw my statement the amount was deducted for 15th september to days.

It will not happen if auto-fill option wasn't there, i need my money back. Please resolve my query otherwise i will post this in social platforms.
Was this information helpful?
No (0)
Yes (0)
Oct 15, 2019
Updated by yaadne123
Booking Id ( Cancelled[protected], Cancelled Time: 14, September 18:47 ( IST )
Booking Id ( Re-booking[protected], Booking Time : 18:56 ( IST)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit

    Contact Information

    159 Govind Garh, Dehradun
    Uttarakhand
    India
    File a Complaint